Dedicated senior loan officer with over 10 years of experience in mortgage underwriting and client engagement. Skilled in streamlining processes and improving customer service strategies, resulting in increased client retention rates and satisfaction. Aiming to leverage expertise to drive impactful loan solutions.
Work History
Senior Loan Officer
1 Year 11 Months
Synergy One Lending, Inc. | 09.2024 - Current
Guided clients through mortgage application processes, ensuring compliance with regulations.
Developed customized loan solutions based on client needs and financial goals.
Evaluated borrower financials to determine loan eligibility and risk assessment.
Collaborated with real estate agents to facilitate timely loan closings and client satisfaction.
Senior Loan Officer
8 Years 2 Months
Mann Mortgage, LLC | 07.2016 - 09.2024
Streamlined documentation processes to enhance efficiency and reduce approval times.
Trained junior loan officers on best practices in client engagement and underwriting procedures.
Led initiatives to improve customer service strategies, resulting in increased client retention rates.
Conducted thorough market research to stay informed about lending trends and competitor offerings.