Matthew Furlong
Moline,IL
Summary
Hardworking Gardener skilled in designing and maintaining landscaping work for diverse customers. Well-versed in keeping business operations cost-effective and customer satisfaction high. Effectively used power tools and equipment to maintain healthy plants. History of working alone or with performance-oriented team to complete weekly jobs.
Overview
12
12
years of professional experience
Work History
Lawn Crew Member
Mike's Clean Cut Landscaping,Inc
2010.07
- Responsible for providing quality service and lawn care to clients
- Handling and use of various lawn equipment
- Cleaning, organizing, general maintenance and accountability of lawn equipment
- Coordination, and communication with other crew members
- Listening to and finding solutions for customer concerns.
Certified Dance instructor, Dance supervisor
Arthur Murray Dance Studio
2012.09 - Current
- Providing excellent customer service to all clients
- Problem solving and resolving any conflict or concerns of clients and staff
- Organizing and goal setting for student programs
- Educating clients on the execution and workings of partner dancing
- Training and preparing staff for their dance certification test
- Learning and Implantation of sales related skills, as well as interpersonal skills
- Answering phones and emails
- Scheduling of clients
- Helping staff members reach and set new goals
- Coordination of schedules for clients and staff.
- Enhanced student performance by incorporating diverse dance styles and techniques in lessons.
- Assisted studio owners in boosting class enrollment through effective marketing and promotional efforts.
- Developed personalized lesson plans to cater to individual student needs, resulting in improved dance skills.
- Fostered a supportive learning environment by promoting positive reinforcement and constructive feedback.
- Maintained professional, organized, and safe environment for employees and patrons.
- Managed and motivated employees to be productive and engaged in work.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Host, Waiter, Delivery Driver
Bandung Indonesian Restaurant
2016.04 - 2017.08
- Taking orders over the phone as well as in person
- Scheduling and coordination of reservation dates and times
- Setup and preparation for dinner and lunch services
- Coordination of delivery routes
- Making sure all food or delivery items reach the clients on time
- Keeping record of all client deliveries and or tables served in a day
- Implantation of computers used to schedule, organize, and sort customer orders.
Kennel help
Ross Hospital for Animals
2014.08 - 2015.09
- In charge of walking, grooming and feeding of animals
- Cleaning of kennels and operating rooms
- Preparation and sanitation of surgical equipment.
Dishwasher washer / Food prep chef
Bay Pointe Golf Club
2012.05 - 2015.09
- Preparation of food for large buffets and banquet events
- Setup and Organization of buffets and banquets
- Operation of dishwasher and other kitchen equipment
- Reading and preparing recipes, as well organization of pantry items
- Responsible for filling the orders of the Head chef in a timely fashion with minimal to no supervision
- Making sure all meals are ready and served on time.
Education
General education - Business and accounting
Oakland County Community College
Waterford, MIHighschool diploma -
Waterford Kettering Highschool
Waterford, MI06.2010
Skills
- Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
- Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
- Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
- Professional Appearance and Conduct
- Gardening and Landscaping Know-How
- Lawn Mowing Expertise
Languages
Spanish
Work Schedule
Full-Time, Part-Time
Desired Locations
- United States
Knowledge
- English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Mathematics - Knowledge of arithmetic, algebra, and geometry.
Abilities
- Written Comprehension - The ability to read and understand information and ideas presented in writing.
- Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
- Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
- Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
- Written Expression - The ability to communicate information and ideas in writing so others will understand
Technology
- Microsoft PowerPoint
- Microsoft Word
- Microsoft Excel
- Html
- Google docs
- Google calendar
Job Type
Permanent, Temporary
References
- Wesley Arnold, Owner, Arthur Murray Dance Studio, (586) 480-9598
- Steve Walling, Manager, Bay Pointe Golf Club, (248) 360-0603
- Kelly Balard, Supervisor, Ross Hospital for Animals, (248) 642-2050
Timeline
Host, Waiter, Delivery Driver
Bandung Indonesian Restaurant
2016.04 - 2017.08
Kennel help
Ross Hospital for Animals
2014.08 - 2015.09
Certified Dance instructor, Dance supervisor
Arthur Murray Dance Studio
2012.09 - Current
Dishwasher washer / Food prep chef
Bay Pointe Golf Club
2012.05 - 2015.09
Lawn Crew Member
Mike's Clean Cut Landscaping,Inc
2010.07
General education - Business and accounting
Oakland County Community College
Highschool diploma -
Waterford Kettering Highschool
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