Summary
Overview
Work History
Education
Skills
Timeline
Generic

MATTHEW GARANT

Toledo,OH

Summary

I am a dedicated individual seeking gratifying work within a field related to my educational pursuits. It is my desire to grow throughout work experience in a challenging environment and serve an organization to my utmost potential.

My completed education and previous summer internship have provided me with the skills, market preparation, and entrepreneurial spirit necessary for a successful career. As a potential aspect of your organization, I will effectively utilize my: Ability to multitask in fast paced environments Good communication amongst all parties Good with obtaining guidance and implementing guidance as needed Provide operational support to numerous locations Planned, organized, and lead calls Skilled in utilizing data analytics to identify cost inefficiencies and optimize logistics strategies.

Overview

14
14
years of professional experience

Work History

Dispatcher

Ecar Transportation
09.2024 - Current
  • Assigned loads to drivers based on designated driver routes and location
  • Utilized and maintained excellent communication amongst drivers and vendors to coordinate deliveries
  • Ability to thrive in high energy and fast paced environments or situations
  • Recorded customer encounters through detailed notes and maintained comprehensive records
  • Exceeded customer satisfaction by finding creative solutions to problems
  • Research and procure transportation quotations; provide recommendations to manager
  • Load building

Dispatcher

S & S Transportation
03.2023 - 09.2024
  • Monitored dispatched calls and took action to resolve potential problems
  • Conducted geographical location spotting and map reading to support fleet personnel
  • Prioritized and organized tasks to efficiently accomplish service goals
  • Oversaw dispatch communications within specifically assigned territories
  • Load building
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of units.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Managed a team of drivers, promoting teamwork, accountability, and high-performance standards.

Purchaser, Spot Buys, Team Lead

UPS/TForce Auto Logistics
06.2016 - 09.2023
  • Provided oversight to existing team members for the collection, organization, analysis, measurement, evaluation and reporting of activities (e.g
  • Performance metrics, cost models, accruals, payments, rate updates, etc.)
  • Liaise and negotiate with carriers on spot basis
  • Excelled in multitasking with professionalism and efficiency
  • Proficient in analyzing market trends, capacity fluctuations, and freight rates to identify cost-saving opportunities
  • Strong ability to develop and maintain positive relationships with key suppliers, carriers, and internal stakeholders
  • Excellent critical thinking and problem-solving skills to address unexpected logistics challenges and find timely solutions

Intern

Walt Disney World
03.2011 - 09.2011
  • Worked to provide high-quality care to enhance customer experience
  • Maintained organization throughout store and improved displays of merchandise
  • Managed daily income and performed register procedures

Education

School Craft College
Livonia, MI
06.2011

Bachelors of Business -

Western Michigan University
Kalamazoo, MI
06.2014

Skills

  • Customer service
  • Data entry
  • Decision-making
  • Active listening
  • Attention to detail
  • Dispatch software
  • Prioritizing calls
  • Time management
  • Database updates
  • Microsoft office
  • Relationship building

Timeline

Dispatcher

Ecar Transportation
09.2024 - Current

Dispatcher

S & S Transportation
03.2023 - 09.2024

Purchaser, Spot Buys, Team Lead

UPS/TForce Auto Logistics
06.2016 - 09.2023

Intern

Walt Disney World
03.2011 - 09.2011

Bachelors of Business -

Western Michigan University

School Craft College

Similar Profiles

CREATE PROFILE