Matthew Garcia

• Ordered and received supplies to restock beverage items.
• Provided excellent customer service by responding to inquiries quickly and professionally.
• Dutch bros is a very customer service centered business and also a high pace always moving business that teaches a lot of skill and will show how you work under pressure
• Being a lead at dutch bros i’ve learned how to be even more of a people person wether that comes to the hard conversations or just every day interaction!

• I started off at dutch bros in Tuscon Arizona and worked there for about 1 and a half years before i moved up to phoenix and was promoted!
• I’m also very comfortable with meeting new faces and getting acclimated to new environments because i would go and cover at other shops

• Dutch bros teaches lots of skill and is a learning process in itself

• Learned how to hold a conversation with a customer if waiting on purchased items

• Learned how to react when a rush would come

• Coordinated with the kitchen to manage the flow of dishes and optimize service efficiency.
• Maintained stock and cleanliness of stations for meal periods with silverware, linens and condiments.
• Supported serving staff in delivering accurate and well-presented food orders
• Being a team player and working for others!
• Showing support and working as hard as i possibly could every shift