Matthew Gilmour
Bloomington,IN
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
7
7
years of professional experience
Work History
General Manager
Menards Inc. - Home Improvement
Bloomington, IN
07.2021 - Current
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
- Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
- Conducted regular meetings with senior management team to review progress against established objectives.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Delegated work to staff, setting priorities and goals.
Asst General Manager
Menards Inc. - Home Improvement
Sandusky, OH
10.2017 - 07.2021
Education
Bachelor of Arts - Sociology
Wichita State University
Wichita, KS05-2014
Bachelor of Arts - Psychology
Wichita State University
Wichita, KS05-2014
Skills
- Customer Retention
- Financial Administration
- Supply Chain Management
- Vendor Sourcing
- Program Administration
- Business Development
- Expense Control
- Customer Relationship Management
- P&L Management
Timeline
General Manager
Menards Inc. - Home Improvement
07.2021 - Current
Asst General Manager
Menards Inc. - Home Improvement
10.2017 - 07.2021
Bachelor of Arts - Sociology
Wichita State University
Bachelor of Arts - Psychology
Wichita State University