Matthew Gomez
Summary
Excelled in customer service and cash handling, enhancing customer satisfaction and operational efficiency. Demonstrated bilingual proficiency and organizational abilities, achieving high accuracy levels in order management. Have a background in Business Analytics. Committed to continuous professional development, contributing to successful events and projects. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
6
6
years of professional experience
Work History
Server
Greentree Country Club
06.2024 - 08.2024
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Worked variety of different events including proms, weddings, fundraiser, and company events
Painter
Barajas Panting Co
05.2021 - 08.2023
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
- Protected surfaces from damage and spills by using drop cloths prior to and during painting.
- Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
Cashier
Carvel Ice Cream Store
01.2019 - 08.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
Education
Bachelor of Science - Accounting And Business Management
University of Hartford
West Hartford, CT05.2026
High School Diploma -
New Rochelle High School
New Rochelle, NY06.2021
Skills
- Order Management
- Equipment Troubleshooting
- Bilingual
- Customer Service
- Cash Handling
- Organizational abilities
- Continuous professional development
Languages
Spanish
Professional Working
Timeline
Server
Greentree Country Club
06.2024 - 08.2024
Painter
Barajas Panting Co
05.2021 - 08.2023
Cashier
Carvel Ice Cream Store
01.2019 - 08.2021
Bachelor of Science - Accounting And Business Management
University of Hartford
High School Diploma -
New Rochelle High School
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