Matthew Good
Fowlerville,MI
Summary
Driven Parts Manager and IT Technician with a proven track record at Carleton Equipment and Wheeler Trucking. Excelled in inventory management, reducing search times by reorganizing part numbers, and enhanced customer service by tailoring solutions to consumer needs. Skilled in database management and multitasking, consistently meeting and exceeding project goals. Pushing sales to meet goals and working directly with customers to diagnose the best solution to current issues.
Overview
4
4
years of professional experience
Work History
Parts Manager
Carleton Equipment
10.2022 - Current
- Oversee Inventory management and parts organization to create an easy flow of sales.
- Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
- Assist every department with current needs to finish current tasks.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Recommending different parts to diagnose and fix current issue with machines and engines.
IT Technician
Wheeler Trucking
03.2021 - 03.2022
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Maintained office PCs, networks and mobile devices.
- Performed troubleshooting and repaired peripheral devices such as printers, scanners and trucker issued devices.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Maintained inventory of contracts with Chrysler and General motors to oversee logistics.
- Installed security network and hardware at offsite locations.
Education
Associate of Applied Science - Computer Programming
Baker College
Flint, MI06.2018
High School Diploma -
Fowlerville High School
Fowlerville, MI05.2014
Skills
- Stock management
- Demand forecasting
- Inventory Restocking
- Goal Setting
- Multitasking
- Database Management
- Customer Service
Timeline
Parts Manager
Carleton Equipment
10.2022 - Current
IT Technician
Wheeler Trucking
03.2021 - 03.2022
Associate of Applied Science - Computer Programming
Baker College
High School Diploma -
Fowlerville High School
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