Matthew Green

• Maintained a high level of organization to ensure smooth delivery processes for inbound and outgoing shipments.
• Discovered ways to decrease expenses and enhance efficiency.
• Managed daily transportation expenses for 100+ stores across CA and AZ while also dealing with driver concerns from our transportation company.
• Conducted weekly meetings with transportation and unloading companies to evaluate progress and identify areas of growth.
• Oversaw employees' work, prepared regular progress reports showing improvements made while managing the overall project plan.
• Successfully obtained equipment and tools from vendors to meet the requirements of the organization.
• Scheduled routine one-on-one sessions to evaluate employee performance, set priorities, and deliver constructive criticism.
• Oversaw the maintenance and functionality of warehouse and store equipment.
• Managed day-to-day operations of inbound and outbound production.
• Managed weekly interviews for associates and supervisors, contributing to the expansion of the company.
• Led 130 employees across three departments, including five Operations Supervisors. Oversaw a total of 500 employees and managed a team of 16 Operations Supervisors.
• Oversaw transportation, maintenance, unloading, ALDI Load, HACCP, and safety to comply with OSHA.

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• Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
• Monitored employee performance and identified performance gaps for corrective action.
• Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
• Oversaw storewide merchandising benchmarks to maintain operational excellence.
• Prepared weekly schedules to verify proper floor coverage.
• Maintained a positive work environment by fostering teamwork, communication, and collaboration among team members.
• Trained and developed employees to maximize potential and future promotions.
• Pushed to increase sales growth, efficiency, and KPIs to maximize the staff.
• Conducted monthly store meetings to relay policy changes and keep employees informed of company updates.

• Engaged with customers to fulfill their needs and find desired items.
• Assembled and customized chairs for customers in the furniture department as needed.
• Maintained versatility by working in diverse areas including sales floor, copy and print services, and register.
• Demonstrated expertise in providing outstanding customer support, consistently increasing sales by offering valuable suggestions for additional purchases.
• Organized shelves, racks, and displays to ensure merchandise was easy for customers to locate.
• Replenished stock levels when necessary by moving merchandise from backroom storage areas to sales floor locations.
• Assisted customers with product, promotion and policy information.

• Officiated as a referee for Saturday basketball matches involving players aged 5-15.
• Provided an honest, fair and secure gaming experience for children in my role as a referee.
• Contributed to the development of young athletes' skills and knowledge in basketball.
• Assisted in supervising children during school breaks for the adventure day camp program.
• Ensured children's engagement and safety through a variety of activities including games, arts and crafts, sports, and field trips.
• Ensured the safety of children while encouraging sharing and cooperative play.