Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Matthew Gruhler

Middletown,USA

Summary

Experienced technology professional with strong technical knowledge and customer-oriented attitude. Adept in diverse roles within customer service, consistently striving to deliver the best experience for clients. Known for adaptability and diligent work ethic, always seeking opportunities to assist and expand knowledge.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Independent Contractor

DoorDash
04.2023 - Current
  • Managed delivery operations, provided excellent customer service, and resolved issues promptly
  • Maintained accurate records of deliveries, payments, and expenses, demonstrating attention to detail and data management
  • Utilized technology for route optimization, maintained records, and developed strong communication and multitasking skills.

Tutor

Monmouth University
09.2018 - 05.2020
  • Taught students study skills, note-taking skills, and test-taking strategies
  • Assessed students' progress throughout tutoring sessions
  • Maintained records of students' assessment results, progress, feedback, and school performance, ensuring confidentiality of all records.

Legislative Intern

Senator Vin Gopal
09.2019 - 12.2019
  • Communicated with constituents about specific problems and events upcoming within their district
  • Read through current bills and issue to the office policy briefs that show the importance of the bill, what it changes, and the potential opposition's arguments.

Academic Researcher

Urban Coast Institute
05.2019 - 09.2019
  • Collected and interpreted data from election results and public opinion on pollution and climate change in the Dominican Republic
  • Interviewed people with direct experience with local pollution
  • Evaluated climate programs and policies and made related recommendations to institutions and organizations.

Campaign Intern

Congressman Frank Pallone
05.2018 - 09.2018
  • Advocated for the Congressman, communicating positions on key issues to constituents
  • Researched and managed donor information, organized campaign events, and maintained public relations within the district-developing skills in communication, data management, and problem-solving.

Education

Continuing Education Computer Science -

Brookdale Community College
05.2024

Bachelor of Arts Political Science -

Monmouth University
05.2020

Skills

  • Technical Support
  • Hardware Installation
  • Software configuration
  • Network Troubleshooting
  • Debugging
  • Problem-Solving

Certification

A+, CompTIA, 06/30/24

Timeline

Independent Contractor

DoorDash
04.2023 - Current

Legislative Intern

Senator Vin Gopal
09.2019 - 12.2019

Academic Researcher

Urban Coast Institute
05.2019 - 09.2019

Tutor

Monmouth University
09.2018 - 05.2020

Campaign Intern

Congressman Frank Pallone
05.2018 - 09.2018

Continuing Education Computer Science -

Brookdale Community College

Bachelor of Arts Political Science -

Monmouth University

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Matthew Gruhler