Matthew Harstad
Roberts
Summary
Dedicated building materials professional with more than 30 years of hands-on experience in sales, customer service, and operations management. Known for developing strong working relationships, solving problems efficiently, and helping customers find practical solutions. Dependable leader with a consistent track record of supporting business growth through hard work, industry knowledge, and honest communication.
Overview
19
19
years of professional experience
Work History
Outside Sales Representative
Lumbermen's Inc.
Cottage Grove, MN
09.2025 - 05.2026
- Developed and maintained client relationships to drive sales growth across diverse product lines.
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Negotiated contracts and pricing agreements, ensuring competitive positioning in the marketplace.
- Presented product demonstrations and training sessions to enhance customer understanding of offerings.
Operations Manager
Lumbermen's Inc.
Cottage Grove, MN
04.2025 - 08.2025
- Oversaw compliance with safety regulations, ensuring a secure work environment, including forklift certification, proper product handling and packaging methods.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Analyzed operational workflows to identify bottlenecks and reduce turnaround times.
- Implemented quality control systems to boost overall product consistency and reliability.
Manager in Training
Lumbermen's Inc.
Cottage Grove, MN
04.2024 - 04.2025
- Gained knowledge of company policies, protocols and processes.
- Assisted in the hiring and training of warehouse employees at a newly opened location.
- Enhanced supervisory and leadership abilities by working closely with supervisor.
Territory Manager
Wausau Supply Company
09.2019 - 04.2024
- Successfully increased annual sales and profitability in the Minneapolis, MN market with both existing and inactive accounts
- Gained market share in new sales through product presentations and strong relationship building. This would include adding inventory stock positions at key accounts across multiple product segments within Wausau Supply distributed and proprietary brands.
Sales Representative
Midwest Lumber Company
Stillwater, MN
03.2007 - 09.2019
- Reversed a sunken territory on a tail spinning decline into thriving territory growing in both sales volume and profitability
- I was able to successfully grow sales and profit margins every year through product presentations and trainings while also developing long lasting relationships.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Education
High School Diploma -
Park Center High School
Brooklyn Park, MN1994
Skills
- Relationship building
- Customer relationship management
- Customer Service-oriented
- Active listening
- Problem-solving
- Account management
Education and Training
other
Timeline
Outside Sales Representative
Lumbermen's Inc.
09.2025 - 05.2026
Operations Manager
Lumbermen's Inc.
04.2025 - 08.2025
Manager in Training
Lumbermen's Inc.
04.2024 - 04.2025
Territory Manager
Wausau Supply Company
09.2019 - 04.2024
Sales Representative
Midwest Lumber Company
03.2007 - 09.2019
High School Diploma -
Park Center High School