Matthew Hawkins
Charlotte,NC
Summary
Diligent Director of Marketing with proven track record in leading high-performing sales and marketing teams. Successfully spearheaded multiple product launches and marketing campaigns, driving significant brand growth. Demonstrated expertise in strategic planning and effective team leadership.
Overview
9
9
years of professional experience
Work History
Director of Sales and Marketing
Carnegie Consulting Inc.
Charlotte, NC
08.2024 - Current
- Directed the creation of targeted marketing campaigns, leveraging digital platforms for increased visibility and lead generation.
- Monitored sales performance metrics to assess effectiveness of strategies and inform adjustments for continuous improvement.
- Developed and implemented strategic sales plans to enhance market penetration and revenue growth.
- Analyzed market trends and competitor activities to identify opportunities for product positioning and differentiation.
Assistant Director
Clockwork Concepts
Atlanta, GA
07.2023 - 08.2024
- Led strategic initiatives to enhance operational efficiency across departments.
- Developed and implemented training programs for staff development and performance improvement.
- Analyzed data trends to inform decision-making and optimize resource allocation.
- Collaborated with cross-functional teams to streamline project workflows and reduce bottlenecks.
Property Adjuster
QA Claims
Louisville, KY
03.2023 - 06.2023
- Developed effective techniques to mitigate losses.
- Performed field investigations of damaged properties every day.
- Prepared comprehensive reports to negotiate purchasing prices and repair of properties.
- Prepared sketch of the floor plan and roofline and entered data into Xactimate to develop line-by-line item costs of damages.
- Performed 65 field investigations of damaged properties every month
Resident Manager
Douglas Elliman
New York, NY
01.2020 - 12.2022
- Reported and documented maintenance requests and scheduled appropriate services.
- Provided for peaceful and safe tenant relations through complaint management and conflict resolution.
- Conducted property move-ins, move-outs, and walk-through inspections.
- Coordinated vendors such as carpet cleaners, tilers, cable suppliers, and satellite and phone service providers.
- Used Building Link to maintain a resident database of personal information, repairs, and lease agreements.
- Screened and reviewed resident applications by completing credit and criminal background checks and verifying employment and previous rental history.
- Collected, recorded, and deposited monthly rents from over 250 tenants
Assistant Resident Manager
Kent Services
New York, NY
04.2018 - 01.2020
- Managed, scheduled and determined workload for Five-member property management team.
- Communicated effectively with owners, residents, and on-site associates.
- Collected and maintained careful records of rental payments and payment dates.
- Kept properties in compliance with local, state and federal regulations.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Reported and documented maintenance requests and scheduled appropriate services.
- Screened and reviewed resident applications by completing credit and criminal background checks and verifying employment and previous rental history.
Concierge Manager
Kent Services
New York, NY
08.2017 - 04.2018
- Conducted competitive research to understand best practices and potential differentiators.
- Managed a team of 40 employees.
- Implemented and developed ticketing support and phone systems.
- Tracked and optimized team metrics such as overall production, conversion rates, product types, and customer satisfaction.
- Coached, supported, and developed a team with the goal of continuous growth and skill improvement.
- Created welcoming and comfortable environment for guests.
Education
Bachelor of Arts - Audio Production
The Art Institute of Atlanta
Atlanta, GA05.2017
High School Diploma -
Edward R Murrow High School
Brooklyn, NY06.2012
Skills
- Referral marketing
- Advertising campaigns
- Data-driven decision making
- Competitor analysis
- Sales pipeline management
- CRM software proficiency
- Marketing plan development
- Sales performance
- Metrics tracking
- Recruitment and team development
- Partnership development
- Sales presentations
Websites
Timeline
Director of Sales and Marketing
Carnegie Consulting Inc.
08.2024 - Current
Assistant Director
Clockwork Concepts
07.2023 - 08.2024
Property Adjuster
QA Claims
03.2023 - 06.2023
Resident Manager
Douglas Elliman
01.2020 - 12.2022
Assistant Resident Manager
Kent Services
04.2018 - 01.2020
Concierge Manager
Kent Services
08.2017 - 04.2018
High School Diploma -
Edward R Murrow High School
Bachelor of Arts - Audio Production
The Art Institute of Atlanta
Skills
- Problem Solving
- Yardi
- Microsoft
- BuildingLink
Grammy Award
I was awarded an award at the 2025 Grammy's for the category "Best Rap Album". I am responsible for the composition "Bloom" on Doechii's Album "Alligator Bites Never Heal".