Matthew Hawkins
Two Rivers,WI
Summary
Results-driven professional specializing in revenue cycle management. Skilled in financial analysis and customer relationship management, ensuring timely claim submissions and effective resolution of billing issues. Committed to enhancing team productivity through mentorship and best practices.
Overview
10
10
years of professional experience
Work History
Revenue Cycle Supervisor
Forefront Dermatology
Manitowoc, WI
09.2016 - Current
- Resolved complex billing issues by coordinating communication among patients, insurers, and clinical staff to ensure effective resolutions.
- Managed daily operations of billing department to ensure timely claim submissions and accurate data entry, enhancing overall workflow.
- Analyzed financial reports to identify trends and optimize revenue opportunities.
- Developed and implemented best practices for revenue cycle processes.
- Trained and mentored staff on best practices in revenue collection and patient interactions.
- Boosted team productivity and success by establishing strong and trusted connections.
- Created training materials for new hires to standardize revenue cycle management practices and improve onboarding efficiency.
Education
High School Diploma -
Two Rivers High School
Two Rivers, WI06-2011
Criminal Justice
Rasmussen College
Green Bay, WISkills
- Revenue cycle management
- Claim submission
- Billing software
- Patient accounts
- Financial analysis
- Report generation
- Vendor relations
- Team leadership
- Performance management
- Customer relationship management
- Time management
- Problem solving
- MS office suite
Affiliations
Civil War Reenactor; 2nd Wisconsin Volunteer Infantry
Timeline
Revenue Cycle Supervisor
Forefront Dermatology
09.2016 - Current
High School Diploma -
Two Rivers High School
Criminal Justice
Rasmussen College