Matthew Hollis
Lafayette,IN
Summary
Banking professional with exceptional attention to detail and strong ethical standards. Expertise in aligning customer needs with security protocols and sales objectives. Proficient in regulatory compliance and risk management strategies.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Universal Banker
First Merchants Bank
Lafayette, Indiana
04.2025 - Current
- Educated clients on banking products, including checking and savings accounts, loans, and credit cards.
- Processed deposits, withdrawals, loan payments, and various financial transactions efficiently.
- Provided fast, knowledgeable service to address diverse banking needs and ensure customer satisfaction.
Service Engineer
QSI Banking
Bardstown, Kentucky
07.2023 - Current
- Providing technical expertise and guidance to internal teams and clients on ATM security protocols and best practices to ensure compliance with industry standards and regulations.
- Conducted comprehensive diagnostics and preventative maintenance on 150+ ATM units monthly, effectively reducing operational disruptions by 25% and enhancing client satisfaction using advanced diagnostic tools and techniques.
- Executed diligent hardware and software diagnostics across 150+ ATM units monthly, implementing preventative measures that decreased downtime by 30% and elevated service reliability metrics.
- Spearheaded the deployment and rollout of cutting-edge ATM technology solutions, ensuring seamless integration with existing banking infrastructure and achieving a 20% improvement in transaction processing speed across 200+ machines.
Assistant Parts Manager
Rohrman Auto Group
Lafayette, IN
08.2018 - 07.2023
- Assist in identifying potential cost-saving opportunities through strategic sourcing and vendor management.
- Streamlined inventory management processes, resulting in a 15% reduction in excess stock and improving inventory turnover ratio by collaborating closely with vendors and utilizing advanced forecasting tools.
- Oversaw the implementation of a centralized inventory system, increased order fulfillment accuracy by 25% and decreased backorder instances by leveraging real-time data analytics and vendor collaboration.
- Enhanced parts logistics operations, reducing processing time by 20% through the adoption of automated tracking systems and improved supplier communication protocols.
Produce Buyer
Whole Foods Market
Chicago, Illinois
09.2012 - 03.2018
- Spearheaded the strategic sourcing of organic produce, resulting in a 25% increase in product variety and a 20% boost in customer satisfaction ratings, by forging partnerships with local farms and implementing long-term agreements.
- Orchestrated an efficient supply chain for over 200 fresh produce items, leading to a 30% improvement in inventory turnover and minimizing spoilage by 15% through enhanced vendor forecasting and order management systems.
- Negotiated and secured exclusive contracts with local growers, resulting in a 35% increase in seasonal produce offerings and a 20% improvement in gross margins by leveraging market analytics and competitive bidding strategies.
Purchasing Agent
Pactiv Corporation
Bolingbrook, Illinois
01.2005 - 09.2012
- Identify and evaluate new suppliers for potential cost savings and improved quality of fabricated parts and MRO parts.
- Negotiated and secured supplier contracts, achieving a 15% cost reduction on key components and ensuring improved supply chain efficiency through strategic vendor relationships.
- Spearheaded cross-functional supplier audit initiatives, enhancing compliance and quality assurance protocols that led to a 20% increase in supplier performance ratings and a significant reduction in procurement risks.
- Optimized procurement processes through the integration of innovative digital platforms, successfully reducing lead times by 30% and achieving a 25% cost savings on high-volume purchases.
Education
Associate of Applied Science - Accountig
IvyTech
Lafayette, Indiana05-2026
Skills
- Microsoft Office
- SAP
- Quickbooks
- CDK
- Oracle
- Banking software navigation
- Loan origination
- Loan processing
Certification
- Microsoft Excel Certified, Ivy Tech, 05/01/24
- Quickbook Certification, Ivy Tech, 05/01/24
Timeline
Universal Banker
First Merchants Bank
04.2025 - Current
Service Engineer
QSI Banking
07.2023 - Current
Assistant Parts Manager
Rohrman Auto Group
08.2018 - 07.2023
Produce Buyer
Whole Foods Market
09.2012 - 03.2018
Purchasing Agent
Pactiv Corporation
01.2005 - 09.2012
Associate of Applied Science - Accountig
IvyTech