Matthew Holt
Fort Worth,TX
Summary
Dynamic leader with extensive experience in operations management and team leadership, developed at Rudy's "Country Store" and Bar-B-Q while completing a Bachelor of Science in Economics. Proven track record in enhancing performance, increasing NOI, and boosting customer satisfaction through strategic communication and staff development. Expert in budget control, performance evaluations, and optimizing team efficiency. Adept at building strong professional relationships and driving operational excellence.
Overview
2
2
years of professional experience
Work History
Manager
Rudy's "Country Store" and Bar-B-Q
01.2023 - Current
- Managed the daily operations of 50+ team members, leading the hiring, onboarding, and training processes of staff.
- Produced an analysis of daily sales/labor reports and weekly profit and loss reports, ensuring proper inventory management and reducing labor costs on a shift-by-shift basis.
- Sourced comparable substitute products lowering COGS, and maintaining a growing NOI every period.
- Established proper product rotation procedures to minimize spoilage and waste, while also ensuring compliance with health code and sanitation regulations.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Coordinated with vendors and internal departments to resolve discrepancies and ensure timely payment, fostering strong professional relationships.
- Prepared Financial Reports: Compiled and analyzed invoice data for monthly financial reports, providing insights that informed budgeting and financial planning.
Education
Associate of Science - Economics
Texas A&M University
College Station, TX05.2026
High School Diploma -
V.R. Eaton High School
Haslet, TX05.2022
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Operations Management
- Performance Evaluations
- Budget Control
- Staff Training and Development
Affiliations
- Texas A&M Economics Society
Timeline
Manager
Rudy's "Country Store" and Bar-B-Q
01.2023 - Current
Associate of Science - Economics
Texas A&M University
High School Diploma -
V.R. Eaton High School
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