Matthew Jenkins
Richmond,Virginia
Summary
Driven and passionate young professional with years of experience in driving revenue growth and market expansion. Expertise in sales, management, and training, consistently leading teams of top performers. Proven track record in implementing customer service strategies and organizational improvements, enhancing client satisfaction and operational efficiency.
Overview
12
12
years of professional experience
Work History
Store Manager
The Good Feet Store
03.2024 - 08.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Sales Manager
Stretch Zone
05.2023 - 03.2024
- Managed client wellness programs, achieving top 10% ranking among 350 locations within 2 months of opening
- Led marketing and sales efforts for a new Virginia Beach location, driving significant revenue growth
- Oversaw two Massachusetts locations, consistently leading in personal sales performance
- Implemented authentic customer service strategies, enhancing client satisfaction and retention
- Developed and executed sales plans, resulting in measurable business growth and market expansion.
Event Host and Sales Assistant
Got 5 Minutes
12.2017 - 04.2021
- Hosted speed dating events and parties for up to 300 guests, enhancing guest engagement and satisfaction
- Provided DJ services, creating a lively atmosphere and encouraging guest interaction
- Led icebreakers and dating games, facilitating connections and improving event success
- Assisted in selling speed dating packages, contributing to increased sales and customer satisfaction.
Owner and Operator
Matt's Mowing
04.2012 - 07.2019
- Developed and executed marketing strategies, boosting client base through events and social media
- Ensured high-quality standards and client satisfaction across multiple job sites
- Participated in local events, enhancing community presence and brand recognition
- Managed equipment, payroll, and scheduling for a team, ensuring operational efficiency.
Education
Associate of Science - General Education
John Tyler Community College
Midlothian, VA07.2019
Skills
- Sales and communication
- Team building
- Customer Relations
- Inventory Management
- Shift Scheduling
- POS Systems
- Recruiting and Hiring
- Team Leadership
- Product development
Hobbies and Interests
- Fitness and holistic health
- Music Production
- Writing
- Film and visual arts
- Sound software technology
- Reading
Timeline
Store Manager
The Good Feet Store
03.2024 - 08.2024
Sales Manager
Stretch Zone
05.2023 - 03.2024
Event Host and Sales Assistant
Got 5 Minutes
12.2017 - 04.2021
Owner and Operator
Matt's Mowing
04.2012 - 07.2019
Associate of Science - General Education
John Tyler Community College
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