Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Matthew Jodlowski

Medinah,Illinois

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

4
4
years of professional experience

Work History

Manager of Operations

GNC
05.2021 - Current
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Devised processes to boost long-term business success and increase profit levels.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

Salesman

Sunrun
06.2022 - 11.2022
  • Increased sales by offering advice on purchases and promoting additional products.
  • Promoted and up-sold products and services to meet needs of customers.
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Developed and implemented sales strategies to increase profits.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Generated new leads through networking and attending industry events.

Delivery Driver

Jets Pizza
08.2020 - 05.2021
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Fostered positive working relationships with regular customers.
  • Drove truck in urban and rural areas to expertly make high volume of deliveries.

Lifeguard

YMCA
10.2019 - 03.2020
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Monitored safety of guests in and around swimming pool.
  • Attentively monitored swimmers to identify distress.
  • Responded to emergency situations in a timely, efficient manner.
  • Cleared pool areas of debris and hazardous objects to increase safety.
  • Recorded daily activity logs and incident reports for tracking purposes.
  • Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.

Education

Associate of Arts - Clinical Psychology

College of DuPage
Glen Ellyn, IL
07.2024

Skills

  • Minor Repairs
  • Payroll Administration and Timekeeping
  • Data Collections
  • Process Evaluations
  • Develop Policies
  • Efficiency Estimation
  • Hiring and Onboarding
  • Sales Promotion
  • Finance and Accounting Oversight
  • Customer Satisfaction
  • Growth Plans
  • Supplier Evaluation
  • Overseeing Employees

Languages

Polish
Native or Bilingual

Timeline

Salesman

Sunrun
06.2022 - 11.2022

Manager of Operations

GNC
05.2021 - Current

Delivery Driver

Jets Pizza
08.2020 - 05.2021

Lifeguard

YMCA
10.2019 - 03.2020

Associate of Arts - Clinical Psychology

College of DuPage
Matthew Jodlowski