Matthew Kelley
Columbia,SC
Summary
Results-driven management professional with strong focus on team collaboration and achieving goals. Proven track record of effective leadership, operational efficiency, and adaptability in dynamic environments. Skilled in strategic planning, process optimization, and fostering productive team cultures. Known for reliability and flexibility in meeting changing needs. Detail oriented and focused on success while providing management excellence.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Area Manager
Amazon
02.2025 - Current
- Coordinated daily operations in same=day delivery fulfillment centers tp enhance workflow efficiency.
- Led Delivery Dispatch Department, coordinating all package deliveries with third-party drivers.
- Managed logistics in inbound operations
- Supervised business functions for a workforce of up to 50 associates each day.
- Facilitated staffing arrangements to adapt to dynamic shift requirements.
Cashier/Host/Server/Delivery Driver
Dano's Pizza
05.2021 - 01.2025
- Assisted customers over the phone regarding store operations, product information and order placement.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Manager/Server/Kitchen
McCutcheon House
01.2024 - 05.2024
- Oversaw daily operations, maintaining efficiency and quality standards.
- Led a team of 20 employees, ensuring high productivity and excellent customer service.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Education
Bachelor of Science - Hospitality Mangement
University of South Carolina - Columbia
Columbia, SC07-2024
Skills
- Operations management
- Logistics management
- Inventory management
- Staff management and scheduling
- Customer service and relations
- Hospitality Management
Accomplishments
- Life Scholarship Recipient
- National Society of Leadership and Success
Affiliations
- 3.25 GPA
- Club Management Association 2023-2024
- Hotel Simulation 2024
- Greek Festival Volunteer 2022
- South Carolina Club Football 2023-2024
- Intramural Basketball 2023-2024
Certification
- ServSafe Certified 2023
- TIPS certification 2023
Timeline
Area Manager
Amazon
02.2025 - Current
Manager/Server/Kitchen
McCutcheon House
01.2024 - 05.2024
Cashier/Host/Server/Delivery Driver
Dano's Pizza
05.2021 - 01.2025
Bachelor of Science - Hospitality Mangement
University of South Carolina - Columbia
References
- Kevin Ayres- Teacher Email: KMAyres@hrsm.sc.edu Phone: 803-777-6607
- Carla Anderson- Manager. Phone: 908-392-1770
- Chris Knezevich M. ED- Manager and Teacher. Phone: 803-468-3108
Education and Training
other