Matthew Kieffer
Garland,TX
Summary
Highly organized and detail-oriented Pharmacy Technician with 16 years of experience in retail and hospital pharmacy settings. Dedicating to providing exceptional patient care and assisting pharmacists in accurate medication dispensing. Seeking to leverage skills and knowledge to contribute to the success of a reputable healthcare organization. Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
ASPCARES
03.2012 - Current
- Accurately and efficiently filled and dispensed prescriptions under supervision of pharmacist, ensuring compliance with established procedures and safety standards - Performed medication inventory management, including ordering, receiving, and stocking medications, while maintaining efficient inventory levels to minimize waste - Assisted customers with medication inquiries, providing guidance on drug usage, potential side effects, and proper storage - Processed insurance claims and prior authorizations, ensuring timely and accurate reimbursement - Collaborated with healthcare professionals to discuss and resolve medication-related concerns
Pharmacy Technician
CVS PHARMACY
08.2007 - 03.2012
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions
- Teamed with peers, technicians and pharmacists to prioritize and complete orders
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits
- Interpreted and processed medication orders under supervision of pharmacist
- Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies
- Transmitted claims to insurance companies for payment and reconciled EOBs
- Improved inventory management procedures to reduce overhead, backorders and overstock
- Answered telephones to respond to questions or requests
- Entered prescription information into computer databases
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
Education
Some College (No Degree) -
Richland Community College
Dallas, TXHigh School Diploma -
Seeton Home Study School / Homeschooling
Garland, TX2006
Skills
- Proficient in medication dispensing, inventory management, and prescription processing
- Strong knowledge of pharmaceutical calculations, drug classifications, and drug interactions
- Excellent communication and customer service skills
- Detail-oriented with focus on accuracy and adherence to pharmacy laws and regulations
- Expertise in operating pharmacy software systems and managing electronic records
- Medication Dispensing
- Patient confidentiality
- Insurance Verification
Certification
Certified Pharmacy Technician (CPhT)
Full Name
MATTHEW KIEFFER
Timeline
Pharmacy Technician
ASPCARES
03.2012 - Current
Pharmacy Technician
CVS PHARMACY
08.2007 - 03.2012
Some College (No Degree) -
Richland Community College
High School Diploma -
Seeton Home Study School / Homeschooling