Matthew Kimball
Elmhurst,IL
Summary
Resourceful clerk with eight years of experience, and a track record of implementing organizational improvements and managing operations. Skilled in multitasking and prioritization, contributing to enhanced productivity and customer service outcomes. Recent graduate with a Bachelors in history.
Overview
8
8
years of professional experience
Work History
Clerk
Jewel Osco
Elmhurst, IL
06.2018 - Current
- Assisted in training new staff on operational procedures and customer service standards.
- Implemented organizational improvements to streamline workflow and enhance productivity.
- Resolved customer inquiries and complaints, ensuring positive shopping experiences.
- Collaborated with team members to optimize store layout for improved accessibility and sales.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Enhanced customer service with timely and accurate information when handling inquiries.
Education
Bachelor of Arts - History
Concordia University Chicago, US
River Forest, IL12-2025
Associate of Arts - History
College of DuPage
Glen Ellyn, IL12-2022
High School Diploma -
York High School
Elmhurst, IL05-2020
Skills
- Telephone Etiquette
- Prioritization
- Proofreading
- Verbal and Writing Communication
- Time Management
- Customer Service
- Google Drive
- Expertise in History
- Historical Research
- Organization
- Critical Thinking
- Professionalism
- Adaptability
- Fact-checking
- Historical Writing
Affiliations
- Elmhurst Rotaract Club (President 2023-2024) (Member Since 2021)
Languages
English
Native or Bilingual
Interests
- I enjoy helping others and giving back to the community
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Volunteering
- Working with my hands
- Historical Exploration
- Reading
- Creative Writing
Timeline
Clerk
Jewel Osco
06.2018 - Current
Bachelor of Arts - History
Concordia University Chicago, US
Associate of Arts - History
College of DuPage
High School Diploma -
York High School