Matthew Kocanda
Akron,United States
Summary
Proven leader in operations management, adept at driving continuous improvement and fostering relationships. At Amazon, spearheaded process optimizations, enhancing team productivity significantly. Skilled in business development and team development, consistently exceeded targets through strategic planning and effective cost control. Demonstrates exceptional ability in facility inspections and operations oversight, ensuring high standards and efficiency.
Overview
3
3
years of professional experience
Work History
Area Manager
Amazon
05.2023 - Current
- Increased team productivity by streamlining processes and implementing more efficient systems.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes.
- Led a team between 50 and 150 direct reports to achieve company goals and exceed targets consistently, fostering a positive work environment.
Dispatcher
Quick International Courier
10.2021 - 05.2023
- Closely monitored dispatch board to meet deadlines for critical healthcare shipments including pharmaceuticals, transplant organs, cell and gene therapies, and AOG parts.
- Managed driver compliance and training for over 50 independent contractors.
- Facilitated communications between customers and drivers to answer questions or resolve concerns.
- Directed investigations to verify and resolve customer or shipper complaints.
- Directed dispatching, routing, and tracking of 5 fleet vehicles and over 50 independent contractors.
Education
Bachelor of Arts - Management
Benedictine University
Lisle, IL05.2023
Associate of Applied Science - Management
College of DuPage
Glen Ellyn, IL12.2021
Skills
- Business development and planning
- Controlling costs
- Operations Management
- Relationship building and management
- Continuous Improvement
- Process Improvement
- Facility Inspections
- Team Development
Timeline
Area Manager
Amazon
05.2023 - Current
Dispatcher
Quick International Courier
10.2021 - 05.2023
Bachelor of Arts - Management
Benedictine University
Associate of Applied Science - Management
College of DuPage
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