Matthew Lapidus

• Introduced outside marketing tactics to help generate interest and a larger customer base.
• Generated the occupancy from 91% to 97% within the first seven months of being employeed.
• Enhanced social media out reach through engaging posts.
• Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
• Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
• Implemented a system get ensure 800+ residents were informed of and loaded into a brand new gate system.

Leasing:

• Maintained and scheduled vendors for apartment turns to keep in line with new resident move-ins.
• Conducted thorough market research to stay informed of current trends and competitor offerings.
• Kept pace with market trends to appropriately keep up with competition.
• Sustained an occupancy of 97% or higher.

Internship:

• Audit and copyedited all leases for the country nationwide.
• Generated a design of leases to make it easier for new residents to understand the terms of their contract.