Matthew Lewis
West Plains,MO
Summary
A seasoned professional with a proven track record at Budtending, I excel in customer service and inventory management. Leveraging extensive product knowledge and a strong work ethic, I've driven sales growth and enhanced customer satisfaction. Skilled in POS system operation and adept at fostering customer loyalty, my background includes significant achievements in regulatory compliance and team collaboration.
Overview
21
21
years of professional experience
Work History
Lead Budtender
High Profile
02.2023 - 10.2024
- Stayed up-to-date on industry trends and regulations, enabling informed recommendations to both customers and management.
- Enhanced customer satisfaction by providing thorough product knowledge and personalized recommendations.
- Collaborated with team members to develop new product displays and promotional strategies, driving sales growth.
- Resolved customer complaints professionally and efficiently, preserving brand reputation and customer loyalty.
- Delivered exceptional customer service, resulting in repeat business and positive online reviews.
Budtender
The Farmer's Wife
01.2023 - 02.2023
- Restocked supplies and arranged displays.
- Maintained strict inventory controls for regulatory compliance across dispensary operations.
- Answered questions about medicinal and recreational uses and effects and qualities of different strains.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
Medication Aide
Newton's Group Home
01.2022 - 12.2022
- Provide personal care and assistance to patients.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
Digital Shopping Associate
Walmart
08.2018 - 09.2021
- Pick, Prepare, Pack, and Dispense online orders for customers both local and across the United States
- Including 3 years experience working in the electronics department assisting customers and running registers.
Bush Hog Operator
Boone County Road Department
06.2016 - 06.2018
- Helped build bridges, maintain county roads, operated backhoes, front end loaders, bulldozers, and sidearm bush hogger.
- Removed snow, ice and debris from roadways after storms to clear major transportation routes.
Laborer
Sunburst Ranch
04.2015 - 09.2015
- General labor as needed on the property.
- Worked with the boat rental side of the business, which included plastic welding and repairing canoes.
- Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
Cleaning Supervisor
Hawaii Cleaning Services
12.2013 - 11.2014
- Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
- Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
Installation Technician
Dish Network
01.2013 - 08.2013
- Installed and troubleshoot systems, provide customer with information on how to properly use systems and general information about packages and upgrades.
- Resolved on-site, technical and account problems and boosted customer ratings
Medication Aide
Newtons Group Home
09.2010 - 12.2012
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
Maintenance Worker
Housing Authority
05.2009 - 07.2010
- Carpentry, painting, drywall, plumbing, floors, light electrical work
- Maintain landscaping of various properties.
- Followed work orders and specifications for machine and equipment replacement, repair or maintenance.
Operator/Active Duty Soldier
U.S. ARMY
07.2003 - 04.2009
- Complete operations and tasks as needed to complete the mission. Iraq war veteran, Airborne, security, tank training, ground vehicles etc.
- Secured and protected military property, assets and personnel.
- Trained in small arms, anti-armor and indirect fire weapons.
Education
No Degree - General Studies
Missouri State University - West Plains
GED -
West Plains Sr. High School
06.2003
Skills
- Cash Register Operation
- Inventory Stocking
- Customer Service
- Self-motivated professional
- Strong Work Ethic
- POS System Operation
- Extensive product knowledge
- Customer Education
- Counting money
- Changing out tills
Additional Information
Cannabis cultivator
Caregiver
Timeline
Lead Budtender
High Profile
02.2023 - 10.2024
Budtender
The Farmer's Wife
01.2023 - 02.2023
Medication Aide
Newton's Group Home
01.2022 - 12.2022
Digital Shopping Associate
Walmart
08.2018 - 09.2021
Bush Hog Operator
Boone County Road Department
06.2016 - 06.2018
Laborer
Sunburst Ranch
04.2015 - 09.2015
Cleaning Supervisor
Hawaii Cleaning Services
12.2013 - 11.2014
Installation Technician
Dish Network
01.2013 - 08.2013
Medication Aide
Newtons Group Home
09.2010 - 12.2012
Maintenance Worker
Housing Authority
05.2009 - 07.2010
Operator/Active Duty Soldier
U.S. ARMY
07.2003 - 04.2009
GED -
West Plains Sr. High School
No Degree - General Studies
Missouri State University - West Plains
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