Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Matthew Lopez

Summary

Dynamic and results-oriented professional with experience at El Pollo Loco and JT Logistics, showcasing expertise in customer service and machinery operation. Excelled in enhancing safety compliance and fostering customer relationships, leading to repeat business. Demonstrated strong work ethic and team collaboration, significantly contributing to workplace efficiency and customer satisfaction.

Overview

1
1
year of professional experience

Work History

Cashier

El Pollo Loco
10.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Answered questions about store policies and addressed customer concerns.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.

Machine Operator

JT Logistics
07.2024 - 10.2024
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Collaborated with team members to optimize production processes and improve overall performance.
  • Participated in cross-functional teams focused on achieving company-wide goals related to safety, quality, and productivity improvements.
  • Enhanced safety compliance, rigorously following all OSHA guidelines and conducting regular safety audits.
  • Quickly shut down equipment in emergency situations following protocols.
  • Certified to Operate Cherry Picker and Forklift.

Education

High School Diploma -

Merrill F West High School
1775 W. LOWELL AVENUE | Tracy, CA
05-2024

Skills

  • Customer service
  • Customer assistance
  • Patience and empathy
  • Team collaboration
  • Money handling
  • Strong work ethic
  • Good communication
  • Attention to detail
  • Machinery operation
  • Workplace safety
  • Machinery operations
  • Assembly and production

Languages

Spanish
Native or Bilingual

Timeline

Cashier

El Pollo Loco
10.2024 - Current

Machine Operator

JT Logistics
07.2024 - 10.2024

High School Diploma -

Merrill F West High School

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Matthew Lopez