Matthew Mallory
Allendale,MI
Summary
During my time in the Army National Guard, I learned many skills and was put in many difficult positions. 2021- 2023 I was pulled out of school to go on a deployment to Syria. During that time I quickly learned how to adapt to my environment and successfully work with foreign assets and as a team with my unit.
During my time working as a Plumbing sales associate, I was young and had to quickly learn the trade of plumbing and successfully help many customers. With most of my coworkers being much older and more experience I worked and studied hard to be reliable and a efficient employee.
Overview
4
4
years of professional experience
Work History
Forward Observer- Specialist
Army National Guard MI
12.2019 - Current
- Enhanced target acquisition accuracy by conducting thorough terrain analysis and utilizing advanced observation equipment.
- Provided timely and accurate targeting data for artillery units, leading to precise strikes on enemy positions.
- Coordinated with other forward observers to maintain situational awareness and improve overall mission effectiveness.
- Developed comprehensive fire support plans to maximize the impact of artillery and air support assets during operations.
- Maintained communication with command elements, ensuring vital information was relayed quickly and accurately for tactical decision-making.
- Collaborated with joint force partners to synchronize fire support efforts across multiple platforms and organizations during large-scale operations.
- Utilized advanced technology systems for improved target detection capabilities, increasing overall mission success rates in dynamic combat situations.
- Enhanced team productivity by streamlining processes and implementing time-saving strategies.
Plumbing Sales Associate
Warren Pipe And Supply
11.2020 - 12.2022
- Streamlined inventory management by maintaining accurate records of stock levels and placing timely orders for restocking.
- Enhanced customer satisfaction by resolving product issues promptly, and offering refunds or exchanges when necessary.
- Provided exceptional customer service by addressing inquiries both in-person and over the phone, guiding clients toward suitable solutions for their plumbing needs.
- Implemented efficient organization systems within the store, allowing quick access to popular items and improving the overall shopping experience for customers.
- Supported colleagues during busy periods by stepping into various roles as needed, ensuring smooth operations across the entire store.
- Collaborated with store management to develop effective merchandising strategies that showcased popular plumbing items.
- Assisted customers in selecting the right tools and materials for their projects, ensuring successful completion of various tasks.
Education
No Degree - Finance
Grandvalley University
Allendale, MI04.2027
Skills
- Multitasking
- Analytical Skills
- Decision-Making
- Time Management
- Intelligence data
- Adaptability
Timeline
Plumbing Sales Associate
Warren Pipe And Supply
11.2020 - 12.2022
Forward Observer- Specialist
Army National Guard MI
12.2019 - Current
No Degree - Finance
Grandvalley University
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