Matthew Mayer
Lowell,MI
Summary
Operations leader with expertise in project execution and subcontractor coordination. Proven ability in problem-solving and maintaining compliance with safety regulations. Consistently delivers superior client service and enhances operational efficiency.
Overview
18
18
years of professional experience
Work History
owner
Mayer Home Improvements LLC
Lowell, Michigan
12.2023 - Current
- Managed daily operations for home improvement projects.
- Scheduled and coordinated subcontractor activities and site visits.
- Ensured compliance with safety regulations on job sites.
- Developed project timelines and budgets for client proposals.
- Communicated effectively with clients to address concerns and updates.
- Maintained client relationships through proactive communication and support.
- Developed strategic plans that aligned project goals with client needs.
- Oversaw project execution and monitored phase progress to ensure timely delivery of milestones.
Sales Floor Manager
Bernard's Ace Hardware
Lowell, Michigan
03.2008 - 12.2023
- Managed daily operations on sales floor, improving customer experience through effective team coordination.
- Managed daily store operations, including assigning tasks to sales associates and overseeing the completion of those tasks.
- Trained and mentored staff in product knowledge and customer service techniques.
- Assisted with training, development, and mentoring of sales employees.
- Recruited, trained, and evaluated staff, fostering a knowledgeable and high-performing team.
- Oversaw inventory management, ensuring product availability aligned with customer demand.
- Implemented store policies and procedures to maintain operational efficiency.
- Assigned specific responsibilities to team members to enhance workflow efficiency.
- Resolved customer inquiries and complaints promptly to ensure satisfaction.
- Ensured compliance with safety regulations by conducting regular inspections of the premises and equipment.
- Facilitated store opening and closing procedures, securing valuables, arming, and disarming alarm system and inspecting premises for urgent needs.
Education
High School Diploma -
Sault High School
Sault Ste. Marie, MI06-1996
Skills
- Project management
- Budget development
- Subcontractor coordination
- Operational efficiency
- Safety compliance
- Client communication
- Time management
- Problem solving
- Attention to detail
Accomplishments
Honorable discharge from US Navy, GSE Flight deck troubleshooter
References
References available upon request.
Timeline
owner
Mayer Home Improvements LLC
12.2023 - Current
Sales Floor Manager
Bernard's Ace Hardware
03.2008 - 12.2023
High School Diploma -
Sault High School