Summary
Overview
Work History
Education
Skills
Languages
Timeline
SalesAssociate

Matthew McCoy

Auburn,NH

Summary

Dynamic sales associate with a proven track record at GNC, excelling in customer service and problem-solving. Recognized for enhancing store organization and visual appeal, fostering customer loyalty, and efficiently managing cash transactions. Strong teamwork and time management skills contribute to a positive shopping experience and operational excellence.

Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.

Overview

4
4
years of professional experience

Work History

Sales Associate

GNC - General Nutrition Centres
10.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Grocery Stocker

Market Basket
02.2021 - 10.2024
  • Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Handled heavy pallets of product with care
  • Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.

Education

Associate of Science - Criminal Justice

New Hampshire Technical Institute
Concord, NH
05-2025

High School Diploma -

Pinkerton Academy
Derry NH
06-2023

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving Skills
  • Labor Skills

Languages

English
Native or Bilingual

Timeline

Sales Associate

GNC - General Nutrition Centres
10.2023 - Current

Grocery Stocker

Market Basket
02.2021 - 10.2024

Associate of Science - Criminal Justice

New Hampshire Technical Institute

High School Diploma -

Pinkerton Academy

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