Matthew Medina
Miami,FL
Summary
Highly qualified, detailed-oriented & established Account Executive gifted at lead generation and resolving customer issues. Engaging and personable and increasing business opportunities through dynamic marketing strategies, sharp communication skills and dedication to customer service.
Overview
9
9
years of professional experience
Work History
Account Executive
Intuit
Miami, FL
09.2023 - Current
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
- Developed a solid pipeline of prospects through diligent research and targeted outreach efforts.
- Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
- Executed successful sales strategies to convert leads into customers.
Account Executive
Ricoma International
Medley, FL
01.2021 - 07.2023
- Built and strengthened relationships with new and existing accounts to drive revenue growth
- Prospected new clientele through networking, cold calling, canvassing and referrals
- Drove new business development through qualifying leads, building relationships and executing strategic sales
- Strengthened customer relationships with proactive and collaborative approach to managing needs
- Negotiated sales deals between customers and agency, resulting in mutually beneficial agreements and cultivated relationships
- Identified customer needs and achieved service levels that met and exceeded expectations
Staffing Manager/Recruiter
Staffing Now
Doral, FL
06.2019 - 05.2020
- Performed sourcing, interviewing, negotiations, and hiring
- Reviewed applications and resumes to support hiring activities
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees
- Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes
- Recruited top talent to maximize profitability
- Created and implemented forward-thinking initiatives to improve employee engagement
Telesales Specialist
Comcast
Miramar, FL
05.2015 - 06.2019
- Answered inbound telephone calls from interested customers to persuasively discuss offerings
- Overcame objections using friendly, persuasive strategies
- Opened new accounts and documented personal, demographic and payment information in system
- Recorded contact information of customers and potential customers in internal database
- Delivered scripted sales talks to customers reached via manual and automatic dialing systems
- Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas
- Handled high-volume telemarketing operations with expert use of client management software and computer dialing
- Completed daily cold calling and outreach to build sales pipeline
Education
Bachelor Of Arts - Communications
Florida International University
Miami, FL2025
Associate of Arts -
Broward College
Fort Lauderdale, FL05.2016
High School Diploma -
Everglades High School
Miramar, FL06.2014
Skills
- Personnel Accountability
- Sales Strategies Implementation
- Business Development and Planning
- Account Management
- Sales Team Training
- Sales Pitches
- Negotiation and Persuasion
- Customer Service
- CRM Software (SalesForce)
Timeline
Account Executive
Intuit
09.2023 - Current
Account Executive
Ricoma International
01.2021 - 07.2023
Staffing Manager/Recruiter
Staffing Now
06.2019 - 05.2020
Telesales Specialist
Comcast
05.2015 - 06.2019
Bachelor Of Arts - Communications
Florida International University
Associate of Arts -
Broward College
High School Diploma -
Everglades High School