Matthew Melby
Fort Collins,CO
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. While not a licensed plumber, I have deep experience with plumbing and maintenance of components to ensure viability. I am a quick-learner and eager to expand any knowledge I have to accomplish tasks.
I spent a summer with my Master Plumber uncle, learning how to achieve proper planning, layouts, pitch, and placement of pipes and fixtures. I have taken the lead with multiple house renovations of friends and family to install new bathroom & kitchen fixtures (showers, sinks, faucets, toilets, under-sink piping, disposals, etc.). I have also conducted my own learning, ranging from fitting of pipes & leak prevention, all the way to proper pitching. I also built my own sprinkler system with complex pipe layout for my garden.
Overview
8
8
years of professional experience
Work History
General Manager
Little Man - Old Town Churn
Fort Collins
03.2025 - 03.2026
- Minimized cost overages by controlling inventory and supplies, reducing waste.
- Manage establishment finances, including counting cash and completing bank deposits.
- Identify areas of improvement in food waste and employee workflows to optimize budget controls.
- Reduce operational and interpersonal conflicts during shifts through effective planning.
- Handle business management tasks, employee timesheets, and inventory ordering.
- Train staff on promotions, policies, and procedures to effectively serve customers.
- Administered disciplinary actions to address behavioral issues and policy violations.
- Executed disciplinary measures to ensure adherence to company policies. as needed to correct behavioral issues and policy violations.
- Manage facility cleaning, maintenance, and repair needs with diligent attention to detail.
Kitchen Manager
Buffalo Wild Wings
Fort Collins
07.2022 - 09.2024
- Controlled inventory and supplies to minimize waste and reduce cost overages.
- Handled business management tasks, employee payroll, and inventory ordering.
- Coordinated staffing during peak and off-peak hours to ensure efficient service and meet operational needs.
- Staffed well-trained, productive employees with sufficient schedule coverage to meet kitchen demands.
- Ensured frozen items were safely thawed for kitchen use to verify frozen items were safely thawed.
- Identified areas of improvement in food waste and employee workflows to optimize budget controls.
- Checked kitchen staff met preparation, portioning, and presentation standards.
- Maintained kitchen equipment through preventative maintenance, repairs, and security measures.
- Streamlined food waste processes and improved employee workflows to enhance budget management.
- Confirmed pull thaw usage to verify frozen items were safely thawed.
- Adapted to fast-moving situations, utilizing problem-solving in complex circumstances.
- Inspected equipment, machinery, and plumbing for proper working condition and repaired as needed.
Service Manager
Buffalo Wild Wings
Fort Collins
01.2021 - 07.2022
- Trained and supervised bar staff to deliver top-notch service and craft high-quality beverages.
- Established strong relationships with beverage distributors to ensure timely inventory replenishment and negotiate favorable costs.
- Served customers by going above-and-beyond to offer exceptional support for all needs.
- Investigated and resolved complaints regarding food quality, service, and accommodations.
- Maintained compliance with all food and beverage regulations.
- Fostered a positive environment that enhanced guest experiences with quality drinks and affordable bar fare.
- Controlled costs through proper inventory rotation, minimizing waste by effectively promoting and moving older products.
- Built rapport with beverage distributors to support timely inventory replenishment and favorable costs.
- Scheduled and received food and beverage shipments, checking delivery contents to verify product quality and quantity.
- Cultivated a positive and upbeat environment focused on quality drinks and affordable bar fare.
- Improved team knowledge and abilities by training each in proper procedures and standards.
- Coordinated food and beverage shipments, verifying product quality and quantity upon receipt to maintain standards.
- Worked effectively with a diverse team to accomplish daily objectives and meet long-term goals.
- Resolved equipment issues through effective troubleshooting methods. with equipment using troubleshooting and repair abilities.
- Updated office files daily and kept records organized.
- Scheduled servers and bartenders according to availabilities, forecasted sales, and strengths needed to effectively operate during shifts.
- Scheduled servers and bartenders according to availability, forecasted sales, and strengths needed to effectively operate during shifts.
Shift Manager
Buffalo Wild Wings
Fort Collins
02.2020 - 01.2021
- Met shift needs by organizing effective schedules and delegating assignments based on employee knowledge and strengths.
- Secured funds against loss by maintaining low drawer cash levels and effectively managing on-site safe.
- Operated to a higher degree to consistently ensure a smooth shift for the rest of the staff.
- Managed facility cleaning, maintenance, and repairs to ensure operational readiness and safety.
- Communicated openly with employees and fellow managers, addressing issues head-on to prevent escalation.
- Controlled labor costs by streamlining workflows based on expected demands.
- Managed facility cleaning, maintenance, and repair needs with diligent attention to detail.
- Streamlined workflows to align labor costs with expected demands, enhancing overall shift productivity.
- Helped develop and execute new take-out and dine-in procedures to protect staff and guests from Covid.
Line Cook
Buffalo Wild Wings
Fort Collins
05.2019 - 02.2020
- Prepared products according to corporate guidelines, ensuring quality and consistency.
- Executed food orders with precision to enhance customer satisfaction.
- Adjusted recipes and sterilized areas for guest food allergies.
- Adjusted recipes and sterilized areas as necessary if a food allergy is present for guests.
- Maintained low food costs by minimizing waste, supporting overall kitchen efficiency.
- Executed thorough cleaning tasks across kitchen and dining areas to ensure hygiene standards. as needed.
- Performed closing tasks for a clean kitchen to allow a smooth opening for the next day.
- Followed OSHA standards, as well as state health code, to secure a sterile environment that allows no cross-contamination.
Cleaner/Trainer/Shift Lead
All Star Cleaning Services
Fort Collins
10.2017 - 01.2019
- Executed written instructions with precision to ensure task completion.
- Delivered exceptional customer service, enhancing guest experience.
- Fostered positive relationships with customers to promote loyalty.
- Followed company procedures to maintain a work environment in a neat and orderly condition.
- Consistently received positive feedback from guests on performance reviews.
- Executed tasks independently in a self-directed role.
- Trained incoming new hires to the standard upheld by the company.
- Maintained high standards to ensure client satisfaction.
Education
High School Diploma -
Aberdeen Central High School
Aberdeen, SD12-2010
Skills
- Facility management
- Facility Maintenance
- Drain cleaning
- Pipe fitting
- Detail-oriented
- Time management
- Time management
- Problem solving
- Computer proficient
- Quick-Learner
- Helping others
- Strong interpersonal skills
Personal Information
Title: RETAIL OPERATIONS LEAD
Timeline
General Manager
Little Man - Old Town Churn
03.2025 - 03.2026
Kitchen Manager
Buffalo Wild Wings
07.2022 - 09.2024
Service Manager
Buffalo Wild Wings
01.2021 - 07.2022
Shift Manager
Buffalo Wild Wings
02.2020 - 01.2021
Line Cook
Buffalo Wild Wings
05.2019 - 02.2020
Cleaner/Trainer/Shift Lead
All Star Cleaning Services
10.2017 - 01.2019
High School Diploma -
Aberdeen Central High School