Matthew Mensing
Sisters,OR
Summary
Dedicated professional with exceptional customer service skills, known for patience and effective communication. Experienced in enhancing customer experiences and maintaining operational standards across various roles.
Overview
1
1
Language
10
10
years of professional experience
Work History
Cashier
Rays Food Place
09.2025 - Current
- Handled cash, credit, and debit transactions while ensuring compliance with company policies.
- Processed customer transactions accurately and efficiently using point-of-sale system.
- Assisted customers with product inquiries and facilitated a positive shopping experience.
- Maintained cleanliness and organization of checkout area to enhance store appearance.
Host
Three Creeks Brew Pub
08.2024 - 08.2025
- Greeted and seated guests promptly, enhancing customer satisfaction and experience.
- Managed reservations and waitlists using restaurant management software to optimize seating efficiency.
- Coordinated communication between front-of-house and kitchen staff for seamless service delivery.
- Assisted in training new hosts, fostering teamwork and improving service standards.
Usher
AMC Theaters
03.2023 - 04.2024
- Assisted with crowd management during peak hours, ensuring safety and comfort for all guests.
- Guided patrons to appropriate seating, enhancing overall movie-going experience.
- Provided information about movie schedules, promotions, and theater policies to guests effectively.
- Monitored cleanliness of theaters and restrooms, maintaining high standards of hygiene and presentation.
Sailor
United States Navy
06.2016 - 04.2021
- Conducted regular safety drills, improving crew readiness and emergency response protocols.
- Organized and processed the paperwork of over 90 fellow sailors.
- Maintained the cleanliness and operational capacity of multiple safety items around the ship, such as fire hydrants, emergency lights and plumbing.
Education
High School Diploma -
Kentridge High School
Kent, WA06.2015
Skills
- Customer service
- Client support
- Cleanliness
- Organization and planning
- Work ethic and integrity
- Hygiene standards
Languages
English
Native or Bilingual
Timeline
Cashier
Rays Food Place
09.2025 - Current
Host
Three Creeks Brew Pub
08.2024 - 08.2025
Usher
AMC Theaters
03.2023 - 04.2024
Sailor
United States Navy
06.2016 - 04.2021
High School Diploma -
Kentridge High School