Summary
Overview
Work History
Education
Skills
Timeline
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Matthew Merriam

Knoxville,TN

Summary

Forward-thinking sales leadership professional successful at coordinating teams and resources to meet short- and long-term demands. Motivate employees consistently to help each reach new levels of performance.

Overview

34
34
years of professional experience

Work History

Director of Sales

Hilton Grand Vacations Club
Gatlinburg, TN
12.2025 - Current

Responsible for all sales Action line and Owner Line with heavy emphasis on driving performance and exceeding budgeted expectations.

National Director of Sales

Travel Resorts of America
Southern Pines, NC
06.2020 - 12.2025
  • Regional Director of Sales then promoted to National Director of Sales responsible for all sales operations across 11 resorts throughout the United States with heavy emphasis on developing and driving teams to maintain high efficiencies (VPG) and consistent uptick in overall performance

Director of Sales

Exploria Resorts
Bushkill, PA
09.2017 - 01.2020
  • Responsible for all sales operations and efforts including Frontline as well as In-house departments driving record breaking years with the development of top notch leadership and consistently exceeding set budgets.

Director of Sales

Holiday Inn Club Vacations
Lee, MA
09.2015 - 10.2016
  • Responsible for all sales operations and efforts including Frontline as well as In-house departments through rebranding from Silverleaf to HICV and rebuilding without losing VPG along the way.

Director of Sales

Silverleaf Resorts
Lee, MA Then Sheridan, IL
04.2012 - 09.2015
  • Responsible for all sales operations and efforts on Frontline with heavy emphasis on exceeding budgeted VPG with extremely heavy tour flow.

Senior Sales Manager

Wyndham Vacation Ownership
Hancock, MA Then Shawnee, PA
04.2002 - 04.2012
  • Began as Frontline representative and grew through progressive steps over duration of 10 years with Fairfield to Wyndham as Frontline Management to In-house Management to Senior Sales Manager, Responsible for all In-house and Frontline Sales.

Residential Supervisor

Hillcrest Educational Centers, Inc
Pittsfield, MA
02.1992 - 04.2002
  • Responsible for managing a team who were trained and specialized in work with youth that had street gang affiliation and conduct behavioral disorders. Also did all extensive gang training for company employees as well as community as the company gang specialist.

Education

Bachelor's degree - Psychology

Westfield State University
Westfield, MA
04.1997

Skills

  • Sales leadership
  • Salesforce proficiency
  • Customer relationship management
  • Sales support
  • Field sales expertise
  • Project oversight
  • Strategic negotiation skills
  • Effective leadership
  • Product Development
  • Team leadership
  • Cost analysis expertise
  • Strategic development
  • Partnership development
  • Brand development
  • Hiring process management
  • Project execution

Timeline

Director of Sales

Hilton Grand Vacations Club
12.2025 - Current

National Director of Sales

Travel Resorts of America
06.2020 - 12.2025

Director of Sales

Exploria Resorts
09.2017 - 01.2020

Director of Sales

Holiday Inn Club Vacations
09.2015 - 10.2016

Director of Sales

Silverleaf Resorts
04.2012 - 09.2015

Senior Sales Manager

Wyndham Vacation Ownership
04.2002 - 04.2012

Residential Supervisor

Hillcrest Educational Centers, Inc
02.1992 - 04.2002

Bachelor's degree - Psychology

Westfield State University
Matthew Merriam