Matthew Millburg
Nokomis
Summary
Dynamic and results-driven professional with a strong background in customer service and logistics. At Walmart, I enhanced customer engagement and trained new associates, while at CEFS, I ensured timely deliveries and maintained impeccable safety records. Known for excellent problem-solving abilities and a reliable work ethic, I thrive in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Sales Associate
Walmart
08.2023 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Managed inventory levels, ensuring stock availability and organization on sales floor.
- Trained new associates on company policies, procedures, and customer service standards.
- Resolved customer complaints promptly, fostering positive relationships and retention.
- Analyzed sales trends to provide feedback for inventory management and product placement strategies.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Driver
CEFS
12.2023 - 11.2025
- Operated commercial vehicles safely, adhering to all traffic regulations and company policies.
- Delivered goods efficiently, ensuring timely arrival at specified destinations while maintaining delivery logs.
- Conducted routine vehicle inspections to identify maintenance needs and ensure optimal performance.
- Assisted in loading and unloading cargo, optimizing space utilization for safe transport.
- Communicated effectively with dispatch to coordinate schedules and address delivery issues promptly.
- Implemented best practices for route planning, reducing travel time and fuel consumption.
- Maintained accurate records of mileage, fuel usage, and maintenance activities for reporting purposes.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Delivered goods and products to customer on time and in excellent condition.
Education
High School Diploma -
Nokomis High School
Nokomis, ILSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Flexible schedule
- Stocking and receiving
- Merchandise display
- Verbal and written communication
- Customer engagement
- Calm demeanor
Accomplishments
Owned and operated a parade float rental company. Own and operate a small family farm
Timeline
Driver
CEFS
12.2023 - 11.2025
Sales Associate
Walmart
08.2023 - Current
High School Diploma -
Nokomis High School