Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Matthew Nease

Seattle,WA

Summary

Detail-oriented bartender with a strong background in inventory management and event coordination. Recognized for effective communication and leadership in fast-paced settings, ready to drive customer satisfaction and operational excellence. Excels in creating a welcoming atmosphere, and resolving conflicts to enhance the customer experience.

Overview

8
8
years of professional experience

Work History

Bartender

Kangaroo And Kiwi
Seattle, Washington
08.2024 - 03.2025
  • Mix cocktails and beverages, following standard recipes, in a high-stress, high-volume atmosphere.
  • Maintained cleanliness and organization of the bar area even when extremely busy.
  • Assisted in inventory management and stock replenishment.
  • Monitored customer behavior to ensure a safe environment and de-escalate any troublesome customers.
  • Performed opening and closing duties including restocking supplies and cash handling.
  • Resolved customer complaints in a professional, calm manner.

Bartender

Flatstick Pub
Seattle, Washington
06.2022 - 08.2024
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Balanced daily registers and generated sales reports for management.
  • Effectively multitasked within fast-paced environment.
  • Made friendly conversation with customers to provide enjoyable bar experience.

Coaching Coordinator

Challenger Sports
Federal Way, Washington
11.2016 - 08.2021
  • Coordinated training sessions for coaches and staff to enhance performance.
  • Organized schedules for coaching activities and events to ensure smooth operations.
  • Set up a rental car for all of our coaches.
  • Booked flights, hotels, and ground transportation.
  • Helped individual coaches with passport and visa issues.
  • Coached multiple teams and filled in for coaches when needed.
  • Assisted with recruiting, interviewing, hiring, and onboarding new coaches.
  • Created, implemented, and evaluated coaching programs to ensure effectiveness.

Education

Bachelor of Arts - Politcal Science

University of Massachusetts, Boston
Boston, MA
06-2016

High School Diploma -

Redmond High
Redmond, WA
06-2010

Skills

  • Customer relationship management
  • Effective communication
  • Event coordination
  • Team training
  • Conflict resolution
  • Multitasking ability
  • Adaptability

References

References available upon request.

Timeline

Bartender

Kangaroo And Kiwi
08.2024 - 03.2025

Bartender

Flatstick Pub
06.2022 - 08.2024

Coaching Coordinator

Challenger Sports
11.2016 - 08.2021

Bachelor of Arts - Politcal Science

University of Massachusetts, Boston

High School Diploma -

Redmond High

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