- DIY and Home Improvement
- Avid Reader
- Camping
- Drawing and Painting
- Photography
- Wine Tasting
- Hosting Dinner Parties
Matthew Nelson
Englewood,CO
Summary
Dynamic home renovation sales professional with over 10 years of extensive experience in customer service and sales, specializing in transforming client visions into reality through innovative design and meticulous craftsmanship. Expertise in carpentry, CRM management, 3D Design Suites and project management ensures the delivery of superior results and exceptional customer satisfaction. A strong commitment to advancing sales strategies while enhancing customer experiences emphasizes a focus on quality and functionality, leading to lasting relationships that drive repeat business and referrals in a competitive market. Results-oriented with a proven track record of generating revenue, adept at identifying customer needs and providing effective solutions to foster business growth while maintaining alignment with dynamic organizational goals.
Overview
10
10
years of professional experience
Work History
Sales Consultant
Wagner Floors
12.2024 - 03.2026
- Highest Grossing Sales Person for 2025
- Curated a high end customer sales experience walking the customer through flooring options, colors and styles.
- Measured project areas and created estimates based on square footage and current pricing
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Developed and maintained courteous and effective working relationships.
Sales Consultant, Designer
The Cabinet Guys
Castle Rock, CO
01.2022 - 03.2024
- Spearheaded business development initiatives, expanding product lines and client base, resulting in doubled revenue within 9 months.
- Expertly managed cabinet repair, installation, and design processes, ensuring high-quality outcomes and customer satisfaction.
- Developed 3D rendering solutions for proposed cabinetry, enhancing client visualization and decision-making processes.
- Consulted with homeowners to optimize cabinetry layouts, improving storage solutions and overall home functionality.
- Analyzed market trends and competitor offerings to inform sales strategies and improve positioning.
- Implemented process improvements that streamlined sales operations and enhanced efficiency.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
Sales Associate
Mr. B’s Wine and Spirits
Aurora, CO
06.2021 - 01.2022
- Guided customers in beverage choices to drive sales and improve customer satisfaction through personalized service.
- Pursued ongoing education in beer, wine, and spirits to improve customer service and support purchasing decisions.
- Implemented systematic shelf organization and stocking strategies to improve visual merchandising and customer experience.
- Implemented systematic cleaning and organization protocols to create an inviting work environment.
- Created visually appealing displays and strategic social media posts aimed at boosting sales and increasing foot traffic.
- Cultivated relationships with customers to enhance loyalty and repeat business.
Stock Room Associate
REI
Centennial, CO
03.2021 - 07.2021
- Collaborated with team members to maintain a clean, organized, and safe work environment.
- Demonstrated flexibility in adapting to changing store needs or priorities, willingly taking on additional responsibilities as needed to support overall operations.
- Operated efficiently under pressure during busy seasons, prioritizing tasks effectively while maintaining a strong commitment to detail-oriented work.
- Checked numbers manually and used hand-held equipment to locate products.
- Shelved new and returned inventory according to proper storage procedures.
Lead Bartender
Cherry Hills Country Club
Englewood, CO
05.2020 - 11.2020
- Elevated member satisfaction through proactive service and efficient inventory management, ensuring all requests were met promptly.
- Evaluated pricing discrepancies and procedural inefficiencies, contributing to ongoing improvements in club operations and overall service excellence.
- Facilitated integration with management team for inventory management, ensuring high service standards in food and beverage operations.
- Directed all aspects of bar operations, focusing on accurate drink preparation and maintaining an immaculate atmosphere for patrons.
- Trained and mentored junior bartenders on drink preparation and customer engagement techniques.
- Developed seasonal cocktail menus aligned with customer preferences and industry trends.
Lead Bartender
Ohoopee Match Club
Cobbtown, GA
12.2019 - 04.2020
- Developed and implemented craft cocktail offerings to elevate the bar program's appeal.
- Created consistent drink recipes and provided comprehensive training to servers on spirits, wines, and beers to elevate customer experience.
- Ensured compliance with health and safety regulations, maintaining a clean and safe environment.
- Evaluated customer preferences and curated wine selections alongside tailored cocktail recommendations.
- Oversaw food service operations for up to 30 guests, delivering tailored experiences for group events.
- Oversaw daily bar operations, ensuring exceptional customer service and efficient workflow.
Bartender
Prohibition Savannah
Savannah, GA
03.2016 - 12.2019
- Managed bar operations in a high-volume environment, focusing on delivering exceptional guest experiences through skilled mixology and efficient service.
- Developed and introduced innovative drink specials to streamline bar operations and elevate customer experience.
- Provided outstanding service to multiple guests concurrently, fostering repeat business and generating positive reviews for the establishment.
- Acquired in-depth knowledge of various spirits, including rum, mezcal, amari, and whiskey, to deliver expert recommendations and elevate customer experience.
- Collaborated with management to implement promotional events that increased foot traffic and sales.
- Resolved customer complaints effectively, enhancing overall guest satisfaction and loyalty.
Digital Loader
Love Takes Flight - Hallmark
Savannah, GA
03.2019 - 04.2019
- Directed digital asset organization and streamlined workflow processes to enhance video signal routing for television and film projects.
- Optimized equipment rental and return workflows to reduce downtime and support cost-effective production management.
- Administered inventory control for camera gear to maintain operational readiness and support production needs.
- Collaborated with production teams to ensure seamless workflow on set.
- Improved shooting efficiency by quickly assembling and disassembling video village equipment during fast-paced shoots.
Digital Loader
The Act - Hulu
Savannah, GA
09.2018 - 03.2019
- Directed digital asset organization and streamlined workflow processes to enhance video signal routing for television and film projects.
- Optimized equipment rental and return workflows to reduce downtime and support cost-effective production management.
- Administered inventory control for camera gear to maintain operational readiness and support production needs.
- Collaborated with production teams to ensure seamless workflow on set.
- Improved shooting efficiency by quickly assembling and disassembling video village equipment during fast-paced shoots.
Barback
Chive Sea Bar & Lounge
Savannah, GA
05.2017 - 03.2018
- Assisted bartenders in preparing and serving beverages, ensuring timely service during peak hours.
- Maintained cleanliness and organization of bar area, enhancing overall guest experience.
- Stocked and replenished supplies, optimizing inventory management for efficient operations.
- Supported bartending staff by creating garnishes and preparing cocktail ingredients quickly.
Education
High School Diploma - Film And Television Production
Savannah College of Art And Design
Savannah, GA06-2016
Bachelor of Fine Arts - Film And Television Production
Savannah College of Art And Design
Savannah, GA06-2016
Skills
- Time management
- Customer relationship management
- CRM proficiency
- Objection handling
- Product and service sales
- Referral generation
Accomplishments
Highest grossing salesperson for Wagner Floors in 2025
Interests
Work Preference
Work Type
Full TimePart TimeLocation Preference
On-SiteRemoteHybridTimeline
Sales Consultant
Wagner Floors
12.2024 - 03.2026
Sales Consultant, Designer
The Cabinet Guys
01.2022 - 03.2024
Sales Associate
Mr. B’s Wine and Spirits
06.2021 - 01.2022
Stock Room Associate
REI
03.2021 - 07.2021
Lead Bartender
Cherry Hills Country Club
05.2020 - 11.2020
Lead Bartender
Ohoopee Match Club
12.2019 - 04.2020
Digital Loader
Love Takes Flight - Hallmark
03.2019 - 04.2019
Digital Loader
The Act - Hulu
09.2018 - 03.2019
Barback
Chive Sea Bar & Lounge
05.2017 - 03.2018
Bartender
Prohibition Savannah
03.2016 - 12.2019
High School Diploma - Film And Television Production
Savannah College of Art And Design
Bachelor of Fine Arts - Film And Television Production
Savannah College of Art And Design