Matthew Niemiec
Las Vegas
Summary
Efficient Server known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels.
Overview
4
4
years of professional experience
Work History
Server
Lazy Dog Restaurant & Bar
Las Vegas
03.2024 - Current
- Provided exceptional customer service in a fast-paced restaurant environment.
- Delivered meals and beverages promptly to enhance guest satisfaction.
- Maintained cleanliness and organization of dining area throughout shift.
- Assisted in training new servers on restaurant policies and procedures.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Server
Hola Cantina
Las Vegas
11.2023 - 03.2024
- Provided exceptional customer service in a fast-paced dining environment.
- Resolved customer complaints promptly to enhance dining experience.
- Recommended menu items based on guest preferences and dietary restrictions.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Kitchen Staff Member
Centennial Hills Hospital
Las Vegas
08.2021 - 10.2023
- Prepared meals according to dietary guidelines and hospital standards.
- Operated kitchen equipment following safety protocols and procedures.
- Assisted in maintaining cleanliness and organization of kitchen areas.
- Supported food presentation efforts for patient dining experiences.
- Cleaned and sanitized work surfaces, equipment, utensils, dishes, or silverware.
- Cleaned and sanitized frequently to maintain health code standards.
Education
Associate of Applied Science - Respiratory Therapy
Pima Medical Institute
Las Vegas, NV06-2022
Skills
- Customer service
- POS terminal operation
- Menu knowledge
- Ordering accuracy
- Staff training
- Time management
- Food safety compliance
- Conflict resolution
- Positive guest interactions
- Item promotion
- Positive and professional
- Calm demeanor
Accomplishments
- Guest service award at Centennial Hills Hospital for going above and beyond.
- Promoted to service trainer.
- Received many online complements on exceptional guest service.
Timeline
Server
Lazy Dog Restaurant & Bar
03.2024 - Current
Server
Hola Cantina
11.2023 - 03.2024
Kitchen Staff Member
Centennial Hills Hospital
08.2021 - 10.2023
Associate of Applied Science - Respiratory Therapy
Pima Medical Institute
Similar Profiles
Jataya MayoJataya Mayo
Host at Lazy Dog Restaurant & BarHost at Lazy Dog Restaurant & Bar
Noah VeigaNoah Veiga
Host at Lazy Dog Restaurant & BarHost at Lazy Dog Restaurant & Bar
Seyram AgbanyoSeyram Agbanyo
Take-Out Server at Lazy Dog Restaurant & BarTake-Out Server at Lazy Dog Restaurant & Bar
Mason LozanoMason Lozano
Operations Manager/ Shift Lead/ Trainer/ Server at Lazy Dog Restaurant & BarOperations Manager/ Shift Lead/ Trainer/ Server at Lazy Dog Restaurant & Bar
Osmerys RamosOsmerys Ramos
Operations Manager at Professional Massage Inc CompanyOperations Manager at Professional Massage Inc Company