Matthew Nix

• Ensured a clean and welcoming environment by conducting thorough inspections and addressing maintenance issues in a timely manner.
• Resolved conflicts or miscommunications promptly and professionally, maintaining positive relationships with guests even in challenging situations.
• Improved overall guest experience with thoughtful touches such as welcome baskets and personalized notes upon arrival.
• Managed all aspects of the hosting experience, from check-in to check-out, ensuring smooth operations for each guest stay.

Tend to the needs of the congregation in any area they need assistance

Responsible for all sound equipment and music during services

Prepare articles and newsletters for church media

• Improved customer satisfaction by efficiently addressing and resolving auto damage claims.
• Conducted comprehensive vehicle inspections to accurately assess damage and determine repair costs.
• Demonstrated versatility in adapting approach based on individual claim complexity or unique circumstances that may arise during handling.
• Served as a trusted resource within the team, providing support and guidance for colleagues when faced with challenging situations or complex claims.