Matthew Ortiz

• Handled Executed various deli tasks including slicing meats and preparing sandwiches. Also working my way around to be cross-trained in different departments.
• Maintained cleanliness and organization of deli display cases to enhance product presentation.
• Assisted customers with product selection, providing knowledgeable recommendations on deli items.
• Monitored inventory levels and performed stock replenishment to ensure product availability.

• Im responsible for overseeing daily operations. Ensured all crew members completed their duties.
• Supervised daily, ensuring adherence to safety and quality standards.
• Kept employees operating productively and working on task to meet business and customer needs.

• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
• Took orders, prepared meals, and collected payments.
• Improved customer satisfaction by providing friendly and efficient service at the register.
• Prepared products following restaurant, health, and safety standards and procedures.

My responsibilities at the senior living were cleaning 20+ rooms of each senior living in the facility.

• Improved overall cleanliness by thoroughly performing housekeeping tasks in assigned areas.
• Improved overall cleanliness and guest satisfaction by implementing efficient housekeeping procedures.

As a Cashier my duties were receive cash or debit payments & gift cards. Cleaned front lobby daily to ensure a welcoming atmosphere for customers. and stocked to give a customer a great experience.

My responsibilities and duties were to provide great customer service at the front desk. Also handling demographics and checking donors' vitals. I was also pricking donors fingers for a sample of blood to test levels of protein & hematocrit.

• Shipped material and performed boxing, packing, labeling, and preparation of related documents.
• Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
• Used handheld scanners to efficiently track and maneuver freight throughout distribution network.

My responsibilities for this position were inbound calls and outbound calls to members, providers and third party businesses. I would provide authorization codes, medical codes. Changes of addresses, assign members to a curtain PCP's and also provide general information regarding providers.

Manage my shift and update inventory records. Making sure all crew members are doing their assigned task before clock outs. Doing cash drops, switching shifts, marking down cleaning list, also providing amazing customer service to the customers.