Matthew Park
CENTREVILLE,VA
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Barista
STARBUCKS COFFEE COMPANY
11.2019 - Current
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Cashier
Giant Food Stores
02.2018 - 02.2020
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Bachelor of Science - Tourism Management
George Mason University
Fairfax, VA12.2024
Skills
- Cash Handling
- Ordering Procedures
- Opening and Closing Duties
- Team Player
- Active Listener
- Performance Improvement
- Professional Demeanor
- Exceptional Customer Service
- Hospitality Service Expertise
- Safe Food Handling
- Interpersonal skills
- Stress management
Timeline
Barista
STARBUCKS COFFEE COMPANY
11.2019 - Current
Cashier
Giant Food Stores
02.2018 - 02.2020
Bachelor of Science - Tourism Management
George Mason University