Matthew Polemeni
Staten Island,NY
Summary
A driven, goal oriented professional with a proven track record in customer service and organizational abilities, shown through my previous professional positions and my dedication as a student. Skilled in Microsoft Office and conflict resolution, adept at leading teams and improving operational efficiencies through my career as a collegiate athlete.
Overview
4
4
years of professional experience
Work History
Field Manager
Mid Island Little League
05.2022 - 11.2023
- Efficiently managed the grounds and 4 baseball and softball fields to ensure they were in pristine condition and met little league regulations for important district and state championship games through regular process evaluations and adjustments.
- Performed quality inspections on the fields and grounds prior to any event.
- Established strong relationships with coaches, players, and league managers through my consistent work.
Cashier
Ralphs Italian Ices
07.2024 - Current
- Greeted customers entering the store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedules and extra shifts to meet business needs.
- Operated cash register for cash transactions with excellent accuracy levels.
Delivery Driver
Prontos Pizza
09.2020 - 06.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Managed customer inquiries and complaints in a polite and professional manner.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Maintained upbeat, positive attitude in a busy, customer-focused environment.
Education
Bachelor - Business Management, Minor in Sports Management
College of Staten Island
Staten Island, NY05.2025
Skills
Customer Service
Customer Assistance
Work Ethic and Integrity
Professionalism and Courtesy
Cash Handling
Time management skills
Organizational abilities
Conflict Resolution
Team Collaboration
Team Leadership
Analytical Thinking
Proficient in Microsoft Office
Accomplishments
- Maintained above a 3.0 grade point average every semester of university.
- Annually organize and manage a golf outing fundraiser in memory of my late father.
- Successful career as a college baseball player.
Timeline
Cashier
Ralphs Italian Ices
07.2024 - Current
Field Manager
Mid Island Little League
05.2022 - 11.2023
Delivery Driver
Prontos Pizza
09.2020 - 06.2024
Bachelor - Business Management, Minor in Sports Management
College of Staten Island
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