Seeking position as Trade Marketing Representative where I can utilize my proven sales performance, strong customer relationship skills, and analytical abilities to drive brand growth and achieve company goals in the North Texas area.
Dedicated, Personable, Analytical
Overview
12
12
years of professional experience
Work History
Server
Cotton Patch Cafe
Wichita Falls, USA
01.2019 - Current
Generate $2,000-2,800 in sales weekly through consultative selling and relationship-based service approach
Successfully upsell appetizers and desserts to 30-40% of tables by reading customer preferences and tailoring recommendations
Maintain ongoing relationships with 10-15 regular customers weekly, driving repeat business and customer loyalty
Consistently rank in top 30% for sales performance among tenured staff
Resolve customer complaints professionally and efficiently, maintaining high satisfaction ratings and turning potentially negative experiences into positive outcomes
Server/Trainer
McBride's Steakhouse
Wichita Falls, USA
01.2020 - 01.2024
Selected to train 10-15 new servers after one year due to strong performance and mentorship abilities
Built and maintained strong regular customer base in upscale dining environment, resulting in high repeat visit rates
Averaged $400+ per shift in sales through effective menu knowledge and personalized service approach
Effectively resolved customer concerns and complaints while maintaining professional composure and ensuring guest satisfaction
Collaborated seamlessly with kitchen staff, management, and fellow servers to ensure operational excellence
Construction Laborer
Marrs Patriot Construction and Environmental
North Texas Area, USA
01.2017 - 01.2021
Performed diverse construction tasks including demolition, framing, painting, bricklaying, site preparation, and tools maintenance across residential and commercial projects
Gained exposure to job pricing and project estimation, developing understanding of cost analysis and profitability
Built strong client relationships through reliable service delivery and attention to detail, resulting in repeat business referrals
Demonstrated flexibility and adaptability by managing multiple concurrent projects and adjusting to varying client needs and timelines
Crew Member/Team Lead
Taco Bell
Wichita Falls, USA
01.2014 - 01.2017
Promoted to Team Lead/Trainer with increased compensation based on leadership capabilities and consistent performance
Trained new team members on operations, customer service standards, and efficiency best practices
Education
Bachelor of Science - Mathematics
Midwestern State University
Wichita Falls, TX
05.2026
Skills
Sales
Merchandising
Marketing
CRM Software (Salesforce, Zoho CRM)
Microsoft Office Applications (Excel, Word, PowerPoint)
Google Workspace (Docs, Sheets, Drive)
Mathematical Software (Desmos, MATLAB, Maple)
Programming Proficiency (C, Python)
Detail Oriented
Strong Interpersonal Skills
Flexible
Task Oriented
Customer service
Affiliations
American Statistical Association, 01/01/23
Professional References
Brandon Ivey, General Manager, Cotton Patch Cafe, (940) 691-6900
Lance Marrs, Owner, Marrs Patriot Construction and Environmental, (940) 267-0063, marrspatriotconstruction@gmail.com
Dr. Jeff Hood, Professor of Mathematics, Midwestern State University, (940) 397-4194, jeff.hood@msutexas.edu