Matthew Ritenour
Montross,VA
Summary
Seasoned Parts Counter Person with deep understanding of agriculture and power equipment parts and inventory management. Possess strong knowledge in parts identification, sourcing, and distribution based on customer requirements. Demonstrated ability to maintain efficient workflow while ensuring high-quality service. Made significant contributions towards reducing lead times and improving customer satisfaction in previous roles.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Parts Counter Person/ Stihl Manager
Greenline Service Corporation
Fredericksburg, VA
06.2017 - Current
- Assisted customers with parts selection and ordering.
- Provided technical advice regarding parts and accessories.
- Researched parts availability, pricing and delivery times.
- Verified stock to ensure accuracy of inventory records.
- Answered incoming phone calls from customers seeking assistance or information about products or services offered.
- Utilized computer system to check part numbers, prices, availability and special order items.
- Managed all aspects of purchasing including requisitions, purchase orders, invoices and returns.
- Managing Stihl inventory and staying within budget.
Warehouse Worker
Ferguson Bath, Kitchen & Lighting Gallery
Fredericksburg, VA
11.2016 - 06.2017
- Maintained stock levels in accordance with company policies.
- Received and tracked incoming inventory shipments.
- Organized warehouse space for efficient storage of products.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Operated scanners, computers, and other equipment to track orders.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
- Transported goods to designated areas within the warehouse facility.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Used pallet jacks to move items to and from warehouse locations.
- Moved large and bulky items manually or with pallet jacks or forklifts.
Golf Course Technician
Rapidan Golf Club
Locust Grove, VA
06.2013 - 11.2016
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Maintained records of repairs, calibrations, and tests performed on equipment.
- Conducted preventive maintenance procedures according to established schedules.
- Diagnosed problems using test equipment such as multimeters, oscilloscopes, signal generators, power supplies.
- Replaced defective components or parts as needed.
- Kept records of parts and equipment used in projects to update inventory.
- Ran tests on newly repaired machinery and equipment to confirm proper functionality.
Education
High School Diploma -
King George High School
King George, VA06-2012
Some College (No Degree) -
Virginia Tech
Blacksburg, VASkills
- Stock control
- Staff Training
- Workplace Safety
- Inventory Auditing
- Shipping coordination
- Training and coaching
- Product Demonstration
- Inventory Management
- Cycle counting
- Account updating
- Forklift Operation
- Ordering parts
- Coordinating paperwork
- Invoice Processing
- Returns processing
- Technical advice
Certification
- Stihl Silver and Bronze certifications
- Honda certifications
- John Deere cerifications
Timeline
Parts Counter Person/ Stihl Manager
Greenline Service Corporation
06.2017 - Current
Warehouse Worker
Ferguson Bath, Kitchen & Lighting Gallery
11.2016 - 06.2017
Golf Course Technician
Rapidan Golf Club
06.2013 - 11.2016
High School Diploma -
King George High School
Some College (No Degree) -
Virginia Tech
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