Matthew Santos
Nutley,NJ
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
2
2
years of professional experience
Work History
Sales Associate
Nutley Wine Shop
Nutley , NJ
11.2023 - Current
- Tracked sales performance metrics to identify trends in the market place.
- Maintained cleanliness of store environment including floors, windows, displays.
- Engaged customers in friendly, professional dialogue to determine needs.
Sales Associate
Dollar Tree Department Store
Nutley , NJ
11.2022 - 09.2024
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Conducted inventories on a regular basis to track stock levels.
Package Handler
United Parcel Service, UPS
Saddle Brook , NJ
07.2022 - 09.2024
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Organized packages according to type, size, destination, and other specifications.
- Managed inventory levels by tracking incoming and outgoing packages.
- Utilized computer systems for tracking orders, printing labels, and preparing reports.
Education
Bachelor of Science - Business Management
Seton Hall University
South Orange, NJ05-2026
Associate of Science - Business Administration
Bergen Community College
Paramus, NJ05-2024
Skills
- Problem-solving skills
- Inventory control procedures
- Merchandise Display
- Reliable and punctual
- Excellent communication skills
- Microsoft Suite
- Exceptional Customer Service
Languages
Spanish
Professional
Timeline
Sales Associate
Nutley Wine Shop
11.2023 - Current
Sales Associate
Dollar Tree Department Store
11.2022 - 09.2024
Package Handler
United Parcel Service, UPS
07.2022 - 09.2024
Bachelor of Science - Business Management
Seton Hall University
Associate of Science - Business Administration
Bergen Community College
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