Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Matthew Savage

Virginia Beach,VA

Summary

With a proven track record at MB Solutions, I excel in dispatch coordination and critical thinking, ensuring efficient medical transport and customer satisfaction. Expert in schedule management and adept at fostering strong relationships, I significantly enhance operational efficiency and service quality.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Dispatcher

MB Solutions
Virginia Beach, VA
11.2023 - Current
  • Answered incoming calls from patients, physicians and other medical personnel to coordinate medical transportation services.
  • Maintained accurate records of patient information, including name, pickup location, destination and any special needs or circumstances.
  • Dispatched drivers to pick up patients in a timely manner while ensuring their safety and comfort.
  • Verified insurance coverage for all transport requests prior to dispatch.
  • Maintained communication with drivers throughout the course of each trip to ensure they were on schedule and that no unexpected issues arose.

Owner/Operator Truck Driver

Martins Bread
Hampton, VA
05.2020 - 10.2023
  • Inspected vehicles for mechanical items and safety issues, and performed preventative maintenance.
  • Communicated with customers regarding delivery times and location details.
  • Loaded cargo securely using appropriate tools such as straps or blocks to ensure safe transportation.
  • Unloaded cargo at designated locations in a timely manner while following safety protocols.

EMT-Basic

Medical Transport LLC
Virginia Beach, VA
08.2016 - 04.2020
  • Provided emergency medical care to patients in pre-hospital settings.
  • Assisted with patient assessments, such as measuring vital signs and assessing conditions.
  • Performed CPR, splinting of fractures, wound treatment and other life saving measures.
  • Managed airway maintenance, oxygen delivery and suctioning procedures.
  • Maintained accurate records of patient care treatments and transport information.

Education

High School Diploma -

Hickory High School
Chesapeake
06-2006

Associate of Applied Science - EMS/Fire Science

TideWater Community College
Chesapeake

Skills

  • Schedule Management
  • Dispatch Coordination
  • Route Navigation
  • Customer Relations
  • Work Order Management
  • Verifying coverage
  • Schedule Coordination
  • Incident Reporting
  • Maintaining call metrics
  • Critical thinker

Certification

  • EVOC certified
  • CDL class B

Timeline

Dispatcher

MB Solutions
11.2023 - Current

Owner/Operator Truck Driver

Martins Bread
05.2020 - 10.2023

EMT-Basic

Medical Transport LLC
08.2016 - 04.2020

High School Diploma -

Hickory High School

Associate of Applied Science - EMS/Fire Science

TideWater Community College

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Matthew Savage