Matthew Schultz
My Burger Wayzata
Minneapolis,MN
15
years of professional experience
1
Certification
To secure a full time position that allows me to utilize my skill set, while also offering new challenges.
Work History
Assistant Restraurant Manager
4 Months- Supervised restaurant operations, ensuring consistent guest service and smooth front- and back-of-house coordination.
- Resolved guest concerns promptly, preserving positive dining experiences and service recovery.
- Trained team members on service standards, POS procedures, and cash-handling expectations.
- Monitored food quality, sanitation, and safety practices to support compliance with operational standards.
General Manager
2 Years 5 Months- 1. Managed daily operations of store, ensuring smooth workflow and customer satisfaction
- 4. Screening applicants, hiring and training of staff, along with ongoing training.
- 3. Ordered products to maintain stock levels. and monitoring of inventory.
- 4. Conducted applicant screening, hired and trained staff, and facilitated ongoing training programs
- 5. Personable and adaptable customer service with a track record of exceeding satisfaction goals.
General Manager, Operations Manager, Utility Manager
10 Years 3 Months- Outlined key responsibilities for team operations.
- Managed daily operations and ensured company health.
- Managed day-to-day operations and ensured the overall health of the company.
- Established and nurtured relationships with local vendors and city officials to support operational goals
- Developed and enforced company policies aligned with city and state laws and Pedal Pub Franchise standards
- Develop and utilize social media for marketing and advertising
- Maintain and repair all operational equipment
Education
No Degree - English
Skills
CUSTOMER SERVICE (10+ years)
Customer service excellence
Leadership (10+ years)
Customer service
Profit & Loss (10+ years)
Budgeting
Customer Satisfaction Focus
Team Leadership
Operational Efficiency
Inventory Management
Quality Control
Food Safety Standards
Certification
ServSafe
Additional Information
- SKILLS
- Unrivaled Dedication to Exceptional Customer Service
- Multi-associate Management
- Efficiencies Development and Implementation
- Inventory Control and Documentation
- Scheduling and Staff
- Quality Control
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Assistant Restraurant Manager
Mystic Lake Casino
06.2026 - CurrentRead More
General Manager
My Burger Wayzata
05.2024 - CurrentRead More
General Manager, Operations Manager, Utility Manager
Pedal Pub Savannah
01.2012 - 04.2022Read More
Luther College
No Degree from English
Read More