Matthew Short
Avon,New York
Summary
Dependable customer service professional with experience in stocking shelves, unloading deliveries, and supporting product ordering. Strong focus on communication, organization, teamwork, and keeping operations running smoothly.
Overview
5
5
years of professional experience
Work History
Overnight Customer Service
Wegmans
Geneseo, New York
01.2025 - Current
- Operated equipment and machinery following safety protocols to ensure safe workplace.
- Unloaded products from delivery trucks at the loading dock.
- Identified products for inventory ordering to support stock availability.
- Stocked shelves to create organized displays for improved customer accessibility.
Home and Entertaining Customer Service
Wegmans
Geneseo, New York
06.2023 - 01.2025
- Arranged department displays to effectively promote featured products.
- Collaborated with diverse coworkers to achieve goals and resolve product and service issues.
- Restocked shelves and coordinated product orders to ensure optimal inventory levels.
- Completed daily duties accurately and efficiently.
Grocery Customer Service
Wegmans
Geneseo, New York
06.2021 - 06.2023
- Addressed customer requests and answered questions, enhancing overall satisfaction.
- Guided customers in identifying their needs during interactions.
- Organized and prioritized tasks to meet service goals effectively.
Education
High School Diploma -
Avon Central School
Avon, NY06-2019
Some College (No Degree) - Music
SUNY, Geneseo
Geneseo, NYSkills
- Customer service
- Inventory management
- Equipment operation
- Inventory control
- Multitasking
- Collaboration
- Shelf stocking
- Inventory management
Timeline
Overnight Customer Service
Wegmans
01.2025 - Current
Home and Entertaining Customer Service
Wegmans
06.2023 - 01.2025
Grocery Customer Service
Wegmans
06.2021 - 06.2023
High School Diploma -
Avon Central School
Some College (No Degree) - Music
SUNY, Geneseo