Matthew Stormo
Circlekfranchise
Austin,AR
7
years of professional experience
Dedicated professional excelling in customer satisfaction and cash handling. Committed to enhancing operational efficiency and delivering exceptional service, driving loyalty and positive experiences.
Work History
Clerk
5 Months- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted in maintaining inventory accuracy and organization on sales floor.
- Supported daily operational tasks to ensure smooth store operations.
Wendy's Crew Member
2 Years 6 Months- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and loyalty.
- Operated kitchen equipment efficiently, maintaining high standards of food safety and hygiene.
- Collaborated with team members to streamline order preparation and improve service speed.
- Trained new crew members on operational procedures and customer interaction techniques.
- Implemented cleanliness protocols throughout dining area, contributing to positive guest experiences.
Concrete Laborer
1 Year 6 Months- Operated tools and machinery for concrete mixing and pouring to ensure consistent quality.
- Assisted in site preparation and cleanup to support project timelines and safety standards.
- Followed safety protocols to maintain a hazard-free work environment at all times.
- Collaborated with team members to execute concrete delivery schedules efficiently.
- Contributed to finishing tasks by smoothing surfaces and applying sealants effectively.
- Monitored concrete curing processes, ensuring optimal conditions were maintained throughout projects.
Grocery Bagger
1 Year 1 Month- Processed customer orders efficiently, ensuring accurate bagging and timely service.
- Maintained cleanliness and organization of work area to promote safety and efficiency.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Collaborated with team members to streamline bagging operations during peak hours.
- Trained new staff on proper bagging techniques and customer service standards.
- Implemented strategies that improved workflow, reducing wait times for customers.
- Collected carts from parking lot and designated return locations.
- Maintained cleanliness of checkout area by regularly disposing of trash and wiping surfaces.
Education
GED
Skills
Telephone etiquette
Customer satisfaction
Cash handling
Cash management
Timeline
Clerk
Circlekfranchise
03.2026 - CurrentRead More
Wendy's Crew Member
Wendys Fast Food Restaurants
02.2023 - 08.2025Read More
Concrete Laborer
A-Team Concrete & Excavation
02.2021 - 08.2022Read More
Grocery Bagger
Super1
01.2020 - 02.2021Read More
North Idaho College
GED
Read More