Matthew Thoele
Trenton,IL
Summary
Experienced Territory Sales Manager with a strong record of growing accounts, building relationships, and closing profitable contracts through cold calling, negotiation, and responsive customer service. Trained in all aspects of customer relations, contract preparation and route management.
Overview
25
25
years of professional experience
Work History
Master Club Fitter
Golf Galaxy Inc.
Fairview Heights, IL
03.2025 - Current
- Led a team of 5-8 fitters in trainings to stay updated with current product knowledge as well as changes in industry philosophy and standards.
- Increased store fitting-to-sales close rate by 27% in the first year of taking the position.
- Increased employee fitting accuracy from 83% to 94% in first year of taking the position.
- Fit golfers with clubs using launch monitor data and swing analysis.
- Adjust club length, loft, lie, and grip for custom specifications.
- Test equipment against player needs during in-store fitting sessions.
- Explain fitting options, shaft profiles, and head designs to customers and staff.
Retail Sales Associate (Part-Time)
Golf Galaxy Inc.
Fairview Heights, Illinois
08.2019 - 03.2025
- Assisted golfers with club selection, apparel, and equipment needs.
- Fitted customers with golf clubs using store fitting tools and product knowledge.
- Restocked merchandise and organized golf equipment throughout sales floor displays.
- Supported inventory counts and received incoming shipments for retail floor placement.
New Car Sales Consultant
Deien Chevrolet
Trenton, IL
03.2024 - 03.2025
- Built customer relationships through phone calls, emails, and dealership follow-up.
- Presented vehicle features, trims, and options on dealership showroom floor.
- Conducted test drives and explained performance, comfort, and safety details.
- Prepared sales paperwork and supported contract completion with finance team.
- Updated customer records and lead notes in dealership CRM system.
- Maintained product knowledge on Chevrolet inventory, incentives, and financing programs.
- Left due to dealership going out of business. Was not aware of their struggles when I took the position.
Territory Sales Manager
Ace Grease Service
Millstadt, IL
03.2022 - 03.2024
- Expanded territory by successfully cold-calling retail leadership and negotiating profitable contracts.
- Expedited resolutions to correct customer problems and complaints.
- Presented products and services to prospective customers.
- Penetrated new markets by investigating competitor products, services and trends.
- Hit increasing sales quota 22 out of 24 months worked.
- Hit 8 out of 8 on quarterly sales bonuses/competitions
- Left due to company cutting commission percentage in half while also offering monthly bonuses and not paying them out 4 months in a row.
Territory Manager
Kuna Foodservice
Dupo, IL
04.2019 - 03.2022
- Sold items to achieve sales and profit goals and increase overall revenue.
- Completed order forms and collected payments to keep customer accounts current.
- Managed business expansion, revenue development and market gains.
- Analyzed sales statistics to determine sales potential and provide input on inventory requirements.
- Prospected for new business and analyzed sales potential to develop effective sales opportunities and call plan.
- Presented product lines and promoted foodservice solutions during account visits.
- Left after Covid made it much more difficult to make a living. Many accounts shut down and margins got much tighter on the ones that stayed open.
Territory Manager
US Foods
St. Louis , MO
09.2012 - 04.2019
- Increased sales by double digits year-over-year for 6 consecutive years.
- Consulted with anywhere between 35-45 clients on a weekly basis.
- Sold new products that ensured profitably for both my client and the company.
- Maintained a database of prospects, customers, and sales analytics using Merlin and Salesforce
- Effectively controlled the release of proprietary and confidential information regarding new and innovative products for general client lists.
- Answered customers' questions and addressed problems and complaints in person and via phone.
Sales Executive/Marketing Executive/On-Air Talent/Producer
WDLJ-FM/KM Communications
Carlyle, IL
06.2005 - 09.2012
- Produced and co-hosted local morning show
- Wrote, recorded, and edited advertisements
- Wrote, recorded, and edited segments/bits for all programming
- Edited raw voice recordings, added sound effects and mixed to necessary format.
- Processed audio to meet quality standards and played and mixed music for live events.
- Managed setup and tear-down of sound and music equipment before and after performances to promote efficient workflow.
- Effectively sold advertising and developed marketing strategies to local and national companies
- Created and facilitated public events for both our advertisers and the radio station itself to market both respective brands to the public
- Managed a sales team to effectively compete against other advertising avenues in the market
Cashier
Shell Convenience Store
Carlyle, IL
10.2011 - 09.2012
- Monitored multiple databases to keep track of all company inventory.
- Effectively processed hundreds of customer transactions on a nightly basis.
- Built and maintained customer relationships to ensure repeat business, sometimes on a daily basis.
- Identified strategic initiatives which significantly boosted revenue.
Kitchen Manager
Big Stix Bar and Grill
Breese, IL
01.2010 - 10.2011
- Managed day to day kitchen operations.
- Designed a menu concept and multiple dishes to both fit the concept and ensure long term profitability for the owners.
- Interviewed, hired, and supervised back of house staff.
- Trained employees on correct cooking techniques, safety standards and performance strategies.
- Responded to customer issues in a timely manner and resolved to complete satisfaction.
Warehouse Worker
Bear's Distributing
Centralia, IL
08.2006 - 08.2008
- Received and re-allocated product to ensure the proper handling and delivery of product to customers.
- Built and maintained customer relationships while delivering goods to their place of business.
- Followed verbal and written directions with accuracy.
- Unloaded cargo with pallet lifting equipment, maintaining clean, safe, and organized warehouse.
Cook
Olie's Country Kitchen
Aviston, IL
05.2005 - 08.2006
- Quickly and consistently prepared meals for many customers at one time
- Followed the directions of owners and supervisors to effectively represent their name and brand with the food I prepared.
- Ensured smooth kitchen operation by overseeing daily product inventory, purchasing and receiving.
Produce Assistant
SuperValu
Breese, IL
04.2004 - 05.2005
- Received and unloaded new products when they were delivered, checking them for damage and order accuracy
- Operated different grocery store equipment including balers, power jacks and slicing machines.
- Checked prices and found requested products in the store for customers.
- Rotated stock to maintain freshness and promote customer purchase.
Dishwasher
Valbo's
Germantown, IL
05.2002 - 04.2004
- Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
- Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
- Restocked main kitchen areas with items from shelves, coolers and freezers.
- Unloaded trucks to move food and supplies from delivery vehicle to storage areas.
- Studied methods of coworkers, successfully learning kitchen and food service skills.
Education
Certificate of Completion - Audio Engineering
Recording Workshop
2008
High School Diploma - General
Mater Dei Catholic High School
2006
Skills
- Territory planning
- CRM management
- Sales forecasting
- Account development
- Customer prospecting
- Contract negotiation
- Relationship building
- Consultative selling
- Lead pipeline management
- Sales data tracking
Affiliations
- Started at Golf Galaxy full-time in 2025 when Deien Chevrolet went out of business. In my first 18 months I received 3 promotions and 35% increase in pay due to my performance and work ethic.
- Helped ACE Grease increase profitability by changing sales quota philosophy. Before I got there the quota was 10 new accounts opened per month. I opened 9 accounts my first month, but my accounts were large oil users that ultimately produced 40% more oil than the 14 accounts the leading rep had for the month. Monthly quota then moved to oil production, which increased overall company profits significantly.
- Voted on by my peers at US Foods to represent them in 2017 Sales Council. Held monthly meeting with company leadership to effectively plan for future success. Won 12 out of a possible 15 different trips and/or bonuses based on sales performance at US Foods. Awarded for hitting company milestone $5 million in sales for 2016.
Timeline
Master Club Fitter
Golf Galaxy Inc.
03.2025 - Current
New Car Sales Consultant
Deien Chevrolet
03.2024 - 03.2025
Territory Sales Manager
Ace Grease Service
03.2022 - 03.2024
Retail Sales Associate (Part-Time)
Golf Galaxy Inc.
08.2019 - 03.2025
Territory Manager
Kuna Foodservice
04.2019 - 03.2022
Territory Manager
US Foods
09.2012 - 04.2019
Cashier
Shell Convenience Store
10.2011 - 09.2012
Kitchen Manager
Big Stix Bar and Grill
01.2010 - 10.2011
Warehouse Worker
Bear's Distributing
08.2006 - 08.2008
Sales Executive/Marketing Executive/On-Air Talent/Producer
WDLJ-FM/KM Communications
06.2005 - 09.2012
Cook
Olie's Country Kitchen
05.2005 - 08.2006
Produce Assistant
SuperValu
04.2004 - 05.2005
Dishwasher
Valbo's
05.2002 - 04.2004
High School Diploma - General
Mater Dei Catholic High School
Certificate of Completion - Audio Engineering
Recording Workshop