Matthew Torres
Rancho Cucamonga,CA
Summary
Dynamic and detail-oriented professional with a strong background in customer service at In-N-Out Burger. Proven ability to foster teamwork and collaboration while efficiently managing time and multitasking. Recognized for building lasting customer relationships and maintaining store appeal, showcasing both problem-solving skills and a friendly demeanor.
Overview
5
5
years of professional experience
Work History
Associate
In-N-Out Burger
Rancho Cucamonga, CA
09.2021 - Current
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
Sales Associate
Tilly's Clothing Store
Upland, CA
05.2021 - 09.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
Bachelor of Arts - Sociology
California State University, Fullerton
Fullerton, CADiploma -
Los Osos Highschool
Rancho Cucamonga, CA05.2022
Skills
Customer service
Complex Problem-solving
Friendly, positive attitude
Flexible and adaptable
Dependable and responsible
Multitasking
Timeline
Associate
In-N-Out Burger
09.2021 - Current
Sales Associate
Tilly's Clothing Store
05.2021 - 09.2022
Diploma -
Los Osos Highschool
Bachelor of Arts - Sociology
California State University, Fullerton