Matthew Uhler
Brunswick
Summary
Results-driven professional with a track record in problem-solving and operational efficiency. Known for resolving customer concerns swiftly, enhancing brand loyalty, and leading teams to deliver outstanding service.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Detail Manager
Brunswick Auto Mart
08.2020 - 06.2026
- Led detail department, ensuring high-quality vehicle presentation and customer satisfaction.
- Trained and mentored new staff on detailing techniques and safety protocols.
- Implemented efficient workflows to reduce turnaround time for vehicle detailing.
- Maintained inventory of detailing supplies, minimizing waste and optimizing costs.
- Collaborated with sales team to prepare vehicles for showcase events, enhancing visual appeal.
- Conducted regular inspections of completed work to ensure adherence to company standards.
- Resolved customer concerns swiftly, reinforcing brand loyalty through exceptional service delivery.
- Instructed staff on proper techniques for washing, waxing, cleaning, vacuuming and other tasks.
- Maintained documentation for areas such as orders, activities, schedules and employee performance.
Lube Technician
Conrads Total Car Care
01.2019 - 08.2020
- Performed oil changes and fluid checks to ensure vehicle reliability and safety.
- Conducted routine maintenance services, enhancing efficiency of operations.
- Diagnosed common vehicle issues, providing timely recommendations for service needs.
- Streamlined workflow processes to reduce service time and enhance customer satisfaction.
- Assisted in training new technicians on proper lube procedures and safety protocols.
- Led team in maintaining high standards of cleanliness and organization in work areas.
Line Cook
Fat Bob's Pizza
2016 - 2018
- Prepared and cooked menu items following standardized recipes and portion guidelines.
- Operated kitchen equipment such as ovens, fryers, and grills efficiently and safely.
- Maintained cleanliness and organization of workstations, ensuring compliance with health standards.
- Assisted in inventory management by tracking stock levels and notifying for reorders.
Education
High School Diploma -
Brunswick HighSchool
Brunswick2019
Skills
- Shop management
- Quality assurance
- Software knowledge
- Retail operations
- Staffing coordination
- Inventory management
- Training and mentoring
- Problem-solving
- Customer service
- Team building
Certification
- Xpel Window Tint Certification
Timeline
Detail Manager
Brunswick Auto Mart
08.2020 - 06.2026
Lube Technician
Conrads Total Car Care
01.2019 - 08.2020
Line Cook
Fat Bob's Pizza
2016 - 2018
High School Diploma -
Brunswick HighSchool