Matthew Ustica
Orlando,FL
Summary
Dynamic and results-driven server with extensive experience at fine dining restaurants, excelling in customer service and upselling techniques. Proven ability to manage high-volume periods while ensuring order accuracy and guest satisfaction. Skilled in time management and POS systems, consistently enhancing dining experiences and increasing sales.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Restaurant Server
Reggiano's of Celebration
Celebration, FL
05.2025 - Current
- Delivered fine dining service to guests with professionalism
- Assured order accuracy and presentation
- Coordinated with kitchen staff for timely service
- Increased sales significantly by upselling higher-end products to customers
- Managed multiple tables during high-volume periods
- Established rapport with guests and anticipating their needs
Server
Morimoto Asia/The Edison
Orlando, FL
08.2015 - 04.2025
- Started as Expo with detail training in sushi,sake, and Asian cuisine
- Responsible for all food runners and expos schedules,collecting tips, distributing tips
- Responsible for quality control of dishes
- Responsible for garnishing
- Used ticket system
- Served food and/or beverages to guests
- Prepared and served specialty dishes at the table
- Was in charge of workflow and timing of dishes from 5 kitchens
- Served in the Sushi Bar and Omakase and worked with Morimoto personally
Coordinator/Supervisor/Executive Sou Chef/Server
Baked It Myself
Van Nuys, CA
2009 - 2015
- Time & Workflow Management
- Inventory and ordering
- Deadline dependent task completion orders
- Catering Operations leader
- First Class Delivery Service
- Protected celebrity clients personal information
- Designed Buffets according to client's preferences
Education
No Degree - General Studies
Edison College
Fort Myers, FLSkills
- Guest comfort and Satisfaction with dining experience
- Food safety
- Time Management
- Multitasking
- Aloha POS,Micros Touchscreen
- Windows/Mac, Microsoft Office
- Leadership & Staff Coordination
- Event Supervisor with extensive convention experience
- Catering and inventory management
- Banquet experience
- Private chef with high-end clientele
Certification
- Certified Food Handler - ServSafe
- Responsible Vendors
Timeline
Restaurant Server
Reggiano's of Celebration
05.2025 - Current
Server
Morimoto Asia/The Edison
08.2015 - 04.2025
Coordinator/Supervisor/Executive Sou Chef/Server
Baked It Myself
2009 - 2015
No Degree - General Studies
Edison College