Summary
Overview
Work History
Education
Skills
Languages
Timeline
Server

Matthew Vanegas

Kissimmee,FL

Summary

My goal at every workplace is to provide stellar service to every individual customer and have them wanting to come back hoping for the same exact service I provided them.

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Overview

6
6
years of professional experience

Work History

Server

Disney
03.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Thoroughly explain drinks and ingredients of food menu items.
  • Give directions around resort area and how to get to parks from restaurant.

Location Sound Mixer

Freelance Film Production
05.2021 - 12.2022
  • Set up lavaliers on actors, performers and on-set
  • Worked in pre-production to assemble microphones and sound recording devices
  • Met with directors and producers to define sound needs.

Busser/Food Runner

BBQ Sensation dba Gyu-kaku Japanese BBQ Restaurant
02.2022 - 05.2022
  • Cleared tables in an orderly fashion
  • Multitasked when needed to and remained calm in rushes
  • Understood hygiene and food safety regulations
  • Provided quality customer service when needed and when time allowed
  • Help food run to ensure team's speed.

Ride Attendant

Disney Parks, Experiences and Products
07.2018 - 06.2021
  • Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences
  • Delivered high level of customer service through prompt issue resolution and dynamic attention to detail
  • Resolved guest concerns or complaints and kept supervisors informed of escalating situations
  • Cleaned rides to mitigate spread of germs by wiping down handles and removing trash
  • Gave cohesive directions to guests to easily find attractions, restaurants and restrooms
  • Collaborated with peers to deliver consistent service and promote.

Education

Associate in Science (AS) - Film

Valencia College
Kissimmee, FL
05.2021

Skills

  • Food Safety
  • Serving Experience
  • Attention to detail
  • High Energy
  • Team Building
  • Heavy lifting
  • Customer care
  • Technical support

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
French
Limited Working

Timeline

Server

Disney
03.2024 - Current

Busser/Food Runner

BBQ Sensation dba Gyu-kaku Japanese BBQ Restaurant
02.2022 - 05.2022

Location Sound Mixer

Freelance Film Production
05.2021 - 12.2022

Ride Attendant

Disney Parks, Experiences and Products
07.2018 - 06.2021

Associate in Science (AS) - Film

Valencia College

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Matthew Vanegas